Senior Revenue Operations Analyst

Palo Alto Networks•Boston, MA

2d•Hybrid

About The Position

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary As a Senior Revenue Operations Analyst, you will focus on the SaaS renewals business, supporting our global Idira renewals through forecasting, churn reporting, and predictive analytics. You will be responsible for transforming complex renewal and pipeline data into actionable insights that drive the operational health of our business. Join us to optimize cross-functional processes and empower our Go-To-Market teams with data-driven strategies.

Requirements

Minimum of 5 years of experience in sales operations or renewal operations.
Strong understanding of renewal rates, forecasting methodologies, and churn strategy.
Adept in Microsoft Excel, Google Suite, and Salesforce (SFDC).
Proven ability to work with and influence cross-functional teams without direct report authority.
Strong collaborator with excellent verbal, written, and presentation communication skills.
Strong project management skills with a drive for ownership and results.
Ability to prioritize, multi-task, and thrive in a dynamic, fast-paced environment.
Ability to work onsite or in a hybrid capacity at our Needham, Boston office.

Nice To Haves

Experience with Clari and Tableau is highly preferred.
Advanced knowledge of predictive modeling and complex data transformation.

Responsibilities

Develop and maintain renewal rate forecasting and risk modeling for the SaaS renewals business.
Conduct comprehensive risk and churn analyses using predictive analytical models.
Lead forecast calls and business reviews with global renewal managers.
Collaborate with Revenue Operations and Renewal Sales leaders to build total forecasts.
Partner with BI and IT teams to enhance and build robust renewals business modeling.
Work with IT and Sales Ops to optimize Salesforce territory and opportunity management.
Drive the operational health of the renewals business through daily management of performance metrics.