Senior Revenue Manager

Pitney Bowes • Shelton, CT

19h • Hybrid

About The Position

Pitney Bowes is seeking a hands-on Revenue Manager to oversee core revenue operations, pricing translation, billing accuracy, and financial integrity for the Presort business. This role involves managing complex revenue workflows, ensuring contract terms are correctly translated into billing, and providing essential analysis and insights for accurate forecasting and margin protection. The position requires close collaboration with Pricing, Finance, Client Success, and Operations teams to enhance consistency, minimize revenue leakage, and strengthen overall revenue performance across the network.

Requirements

• 6–10 years in Pricing, Revenue Management, FP&A, or O2C operations.
• Strong understanding of USPS mail classes, postal rate cases, and Presort economics (or ability to learn quickly).
• Experience with revenue modeling, pricing analytics, rate-case translation, and PVM analysis.
• Proficiency with financial systems and ERPs (Oracle, SAP, JD Edwards, etc.).
• Strong cross-functional communication skills with Sales, Legal, Ops, and Finance.
• Ability to manage complex workflows, drive process improvements, and ensure revenue accuracy.
• High attention to detail with the ability to connect operational data to financial outcomes.
• Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).

Responsibilities

• Analyze USPS rate cases and manage updates to pricing, RPP tables, and client rate structures.
• Manage the execution of national discount programs, volume-based incentives, and growth incentive structures.
• Coordinate with Sales/Client Success to evaluate pricing scenarios that balance competitiveness and margin.
• Support development of annual RPP targets across classes, products, and network segments.
• Oversee day-to-day billing accuracy, including rate-table updates, contractual terms, adjustments, and exception handling.
• Manage resolution of customer deficits, disputes, and underbilling exposures.
• Monitor customer deposit requirements, forecasting, and compliance.
• Implement controls and process improvements to reduce revenue leakage and improve billing consistency.
• Manage monthly revenue reporting, variance analysis, and insights for Finance and Operations.
• Manage inputs and analysis for revenue projections during budget cycles, monthly forecasts, and long-range planning.
• Maintain and enhance dashboards for revenue, RPP, discounts, deposits, and incentive performance.
• Conduct PVM (Price/Volume/Mix) analysis across network, region, and site levels.
• Review client contracts to ensure accurate financial terms, discount alignment, and billing feasibility.
• Coordinate with Legal and Sales on renewals, pricing updates, and national agreements.
• Manage the translation of contract terms into billing and revenue execution.
• Manage coordination with Operations to align production, volume mix, and cost-to-serve with pricing and revenue goals.
• Work with Corporate Finance and FP&A on close activities, accruals, and revenue-related adjustments.
• Support Client Success on escalations, revenue disputes, and pricing clarification.
• Lead process improvements across revenue workflows (rate tables, billing, RPP, deposits, discounts).
• Maintain SOPs and controls to improve speed, accuracy, and transparency.
• Drive automation and standardization within revenue operations and billing processes.

Benefits

• Opportunity to grow and develop your career
• Inclusive environment that encourages diverse perspectives and ideas
• Challenging and unique opportunities to contribute to the success of a transforming organization
• Comprehensive benefits globally (PB Live Well)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees