Senior Retirement Benefits Specialist

Acrisure•Grand Rapids, MI
•Onsite

About The Position

The Senior Benefits Specialist serves as a subject matter expert on employee benefits and supports complex issue resolution, plan audits, system configuration testing, process improvements, compliance efforts, and strategic planning initiatives such as open enrollment. The role partners cross-functionally with Payroll, HRIS, Legal, and vendors, and provides guidance to Benefits Specialists. Candidates should be comfortable working on-site to support collaboration, team leadership, and cross-functional partnership.

Requirements

  • 3–5 years of experience in employee benefits administration.
  • Strong understanding of ERISA, ACA, COBRA, HIPAA, and IRS Section 125 regulations.
  • Proven critical thinking, analytical, and problem-solving skills.
  • Experience supporting or managing annual open enrollment cycles.
  • Ability to communicate effectively with employees, leadership, and external partners.
  • Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

  • Bachelor’s degree preferred; equivalent experience considered.
  • Advanced knowledge of HRIS systems, including configuration testing and reporting; Workday preferred.

Responsibilities

  • Resolve escalated employee benefit issues accurately and professionally.
  • Lead audits of internal and vendor benefit data to ensure compliance and data integrity.
  • Contribute to planning and executing annual open enrollment, including system testing, communications, and timeline management.
  • Serve as a Workday subject matter expert for benefits and lead testing and validation of new configurations or processes.
  • Partner with HRIS, Payroll, and vendors to troubleshoot issues and improve workflows.
  • Analyze benefit trends, utilization data, and compliance metrics to support strategic improvements.
  • Provide guidance to Benefits Specialists and help develop training materials and job aids.
  • Maintain expert-level knowledge of ERISA, ACA, HIPAA, COBRA, and Section 125 rules.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave, including for adoptive parents
  • Legal plan options
  • Pet insurance coverage
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