Senior Retirement Benefits Specialist

Acrisure•Grand Rapids, MI

5d•Onsite

About The Position

The Senior Benefits Specialist serves as a subject matter expert on employee benefits and plays a key role in complex issue resolution, plan audits, system configuration testing, and process improvements. The role partners cross-functionally with Payroll, HRIS, Legal, and vendors to support escalated issues, compliance efforts, and strategic planning initiatives such as open enrollment. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Requirements

3–5 years of experience in employee benefits administration.
Strong understanding of ERISA, ACA, COBRA, HIPAA, and IRS Section 125 regulations.
Advanced knowledge of HRIS systems, including configuration testing and reporting.
Proven critical thinking, analytical, and problem-solving skills.
Ability to communicate effectively with employees, leadership, and external partners.

Nice To Haves

Bachelor’s degree preferred; equivalent experience considered.
Workday experience preferred.
Experience supporting or managing annual open enrollment cycles.

Responsibilities

Resolve escalated employee benefit issues with a high level of accuracy and professionalism.
Lead audits of internal and vendor benefit data to ensure compliance and integrity.
Contribute to the planning and execution of annual open enrollment, including system testing, communications, and timeline management.
Serve as a Workday subject matter expert for benefits, leading testing and validation of new configurations or processes.
Partner with HRIS, Payroll, and vendors to troubleshoot issues and improve workflows.
Analyze benefit trends, utilization data, and compliance metrics to support strategic improvements.
Provide guidance to Benefits Specialists and help develop training materials and job aids.
Maintain expert-level knowledge of ERISA, ACA, HIPAA, COBRA, and Section 125 rules.