Retail Senior Sales Associate
About The Position
As a Senior Retail Guest Experience Sales Specialist at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to the showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while using tools and product knowledge to meet their home furnishing needs. In this service-forward role, you’ll also support team development, safety protocols, and daily store operations. This position is based in-store and requires flexible availability, including evenings, weekends, and holidays. Pay is an hourly advance against uncapped commissions. Expected first-year earnings typically range from $45,000 to $75,000 annually; the stated base pay is $16.90 per hour as an advance against commission. Bob’s Discount Furniture describes itself as a leading omni-channel furniture retailer with over 200 stores. The company emphasizes skills-based hiring, diverse perspectives, an inclusive culture, and values including honesty, integrity, transparency, community, safety, diversity, accountability, and fun.
Requirements
- Ability to engage and serve customers in a fast-paced, sales-driven environment.
- Track record of achieving personal or team goals.
- At least 18 years old.
- Customer service excellence, relationship building, sales engagement and upselling, analytical thinking and problem-solving, teamwork, self-leadership, accountability, effective communication, active listening, and service-focused concern management.
Nice To Haves
- Experience in retail customer service.
- Commission-based sales experience.
- Ability to lead, motivate, and support teammates.
- Familiarity with retail operations tools such as tablets and CRM systems.
Responsibilities
- Guide customers through a personalized shopping journey and help meet their home furnishing needs.
- Use product knowledge and tools to support customer shopping and sales.
- Support team development and help teammates succeed.
- Support safety protocols and daily store operations.
- Engage and serve customers in a fast-paced, sales-driven environment.
- Address customer concerns in a service-focused manner.
Benefits
- Competitive medical, dental, and vision insurance.
- Paid vacation, personal days, sick days, holidays, and birthday.
- 401(k) Profit Sharing Plan with a company match.
- Employer-paid life insurance and voluntary coverage options.
- Pet insurance and legal/financial planning resources.
- Tuition reimbursement and scholarships for team members and dependents.
- On-demand learning and professional development.
- Employee discount from day one and additional merchant discounts.
- Hourly advance with uncapped commissions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
