Senior Resolutions (Claims) Analyst

United Educators•Bethesda, MD

10d•$75,000 - $125,000•Hybrid

About The Position

United Educators (UE) is a liability insurance company serving K-12 schools, colleges, and universities throughout the United States. It builds long-term partnerships to help educational institutions identify, avoid, and manage risks, providing customized coverage, risk management resources, and claims support grounded in education-sector expertise. The Senior Resolutions Analyst independently manages a high volume of insurance claims and contributes consistently to departmental projects and initiatives. The role handles complex and litigated matters with minimal supervision, works with members and counsel on matters requiring judgment and discretion, and applies UE’s claims-handling practices across coverage analysis, liability evaluation, claim valuation, reserving, reinsurance reporting, resolution, and legal bill review. The position also requires following cybersecurity policies and industry best practices, protecting company and member data, and completing required security training. The role offers a hybrid work environment, typically involving two to three days in the office per week following initial training. Occasional travel may be required. The stated annual salary range is $75,000–$125,000, with the final offer depending on factors such as responsibilities, experience, education, training, work location, and market and business considerations.

Requirements

Mastery of the skills of a Resolutions Analyst.
Typically 6 to 8 years of relevant experience with requisite competencies.
Bachelor’s degree or working toward a bachelor’s degree.
Ability to conduct complex liability and damages analysis.
Ability to create and implement proactive strategies that result in favorable claims resolutions.
Knowledge of and fluency with liability concepts, the court system, and the litigation process.
High-level ability to prioritize and manage multiple projects and responsibilities.
Proficiency with relevant computer and software applications.
Ability to travel occasionally as required.
Good problem-solving skills and resourcefulness.
Attention to detail and ability to work as a team player.
Excellent written and oral communication skills.

Responsibilities

Contribute consistently and meaningfully to company or departmental training, strategy, or other improvement initiatives.
Analyze and adjust litigated or otherwise complex legal matters with minimal supervision.
Analyze and adjust non-litigated claims with minimal supervision.
Monitor, evaluate, and document claims and incidents.
Recommend authority to managers based on evaluation and judgment.
Participate independently in mediations within delegated authority limits.
Interact with members and counsel on matters requiring judgment and discretion.
Develop and maintain relationships with members, brokers, and counsel.
Apply UE claims-handling practices to complex Resolutions matters, including analyzing coverage, evaluating liability, monitoring claims, determining claim values, reserving, reinsurance reporting, resolving matters, and reviewing legal bills.
Follow United Educators’ cybersecurity policies and industry best practices to protect company and member data; use security-conscious practices and complete required security training.

Benefits

Medical coverage with prescription and telehealth benefits.
Health Savings Account (HSA) with employer contribution.
Dental insurance.
Vision insurance.
Employer-paid basic life insurance.
Short- and long-term disability coverage.
401(k) with an immediate 3% employer safe harbor contribution.
After one year, eligibility for an additional 7% employer profit-sharing contribution and a 25% match on the first 5% of employee contributions.
Employer retirement contributions are immediately vested.
24 days of annual paid time off during the first two years, increasing to 30 days beginning in the third year.
11 paid holidays, including a floating holiday.
Performance-based bonus eligibility.
Hybrid work environment, typically two to three days in the office per week following initial training.
Employee events and monthly lunches.
Opportunities to participate in Employee Resource Groups, the Social Committee, and IDEA.
Inclusive and supportive workplace focused on employee contribution, connection, and success.