Senior Residential Mortgage Underwriter

Questrade Financial Group•Toronto, ON

6d•Hybrid

About The Position

Questrade Financial Group (QFG) is a diversified financial services company that offers a range of services including investment, wealth management, mortgages, and real estate. They leverage cutting-edge technology and a human-centric approach combined with AI-driven innovation to enhance customer experiences and empower their teams. QFG is seeking a Senior Residential Mortgage Underwriter to join their diverse, inclusive, and hybrid workplace. This role is crucial for contributing to portfolio growth and profitability by managing the full credit adjudication process, from decisioning mortgage applications to reviewing and fulfilling conditions. The ideal candidate will be a catalyst for change, using AI to transform financial services and deliver unparalleled customer experiences.

Requirements

Demonstrated ability to provide alternate solutions based on product and guideline availability.
Demonstrated effective organizational and time management skills.
Capable of handling multiple tasks and meeting stringent deadlines.
Tactful, diplomatic, and politely persistent.
Results oriented.
Self-motivated, confident, and capable of working both independently and in a team environment.
Positive, can-do attitude, using creative solutions to solve problems.
Ability to establish and build on healthy working relationships with your team and peers.
Ability to work well in a dynamic and fast paced environment with the ability to navigate through organizational change.
Committed to providing outstanding customer service.
Exceptional analytical skills and a keen eye for detail.
Solid written and verbal business communication skills.
Strong analytical skills.
Demonstrated interpersonal and relationship building skills.
Demonstrated strong negotiation and sales skills.
Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.
Fully Bilingual in French and English.
5+ years of experience in residential origination, preferably in the alternative lending space.
Post-Secondary Education.
Working knowledge of Google Workspace applications.

Responsibilities

Successfully contributing to the Residential Lending results, ensuring growth and profitability targets are being met.
Maintaining knowledge of Quetbank’s residential mortgage underwriting policies, procedures, and products.
Negotiating, structuring, and evaluating received mortgage applications according to internal policies.
Managing portfolio risk by exercising consistent, objective and sound credit decisions within authorized limits, escalating with rationale to support recommendation where appropriate.
Issuing mortgage commitments with appropriate conditions.
Reviewing and deciding on mortgage documentation to ensure each document is complete and accurate based on Quetbank’s credit policies, procedures, and anti-money laundering requirements.
Instructing files to FCT and working together with Residential Funding to ensure timely closings.
Effectively partnering with Partner Experience to deliver top of class experience to our partners.
Working in collaboration with the Credit Quality Assurance and Funding teams to ensure targets are being met.
Maintaining up to date knowledge of the competition, industry trends and market conditions.
Ensuring accurate record keeping and that all records are stored and retained to meet Company standards.
Identifying continuous improvement opportunities.
Following AML procedures on all files with an emphasis on “Know Your Client” rules.
Proactively identifying actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage.
Conducting appropriate inquiries and investigations in relation to any such situation and ensuring that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
Adhering to compliance and operational risk controls in accordance with the company's policies and procedures.
Effectively managing tasks and cases to adhere to predetermined Service Level Agreements.