Senior Residential Advisor

EF Education First / Hult • Miami Beach, FL

6d • Onsite

About The Position

This unique live-in role combines traditional Residential Advisor responsibilities with additional leadership and administrative support for the Housing Department. You’ll help create a safe, supportive, and engaging residential community while gaining hands-on experience in housing operations, student support, and team leadership.

Requirements

• Strong communication, organizational, and interpersonal skills.
• Professional and calm when handling student concerns or sensitive situations.
• Detail-oriented and comfortable balancing multiple priorities.
• Comfortable with email, spreadsheets, shared documents, record keeping, and general office tasks.
• Reliable, proactive, flexible, and able to work both independently and as part of a team.
• Available to work evenings, weekends, on-call shifts, and major arrival/departure periods as needed.

Nice To Haves

• Previous experience in residential life, student services, hospitality, administration, customer service, or a similar environment preferred.

Responsibilities

• Support the daily well-being, safety, and conduct of students in EF residences, including evening curfew checks for students under 18.
• Conduct regular room checks, document concerns, and coordinate follow-up with Housing and Maintenance as needed.
• Serve as a resource for students, helping address questions, concerns, conflicts, complaints, and emergencies calmly and professionally.
• Assist with student check-ins and check-outs, on-call duties, including overnight emergency phone coverage, and major arrival/departure periods.
• Help create a welcoming and supportive residential environment through positive role modeling and leadership.
• Respond appropriately to residential incidents and emergencies and keep Housing management informed of important student or residence concerns.
• Participate in scheduled meetings and training sessions.
• Assist with arrivals and departures, housing records, room allocations, administrative boards, and general office organization.
• Support documentation and follow-up related to housing concerns, student feedback, curfew issues, residential conduct, disciplinary matters, and room checks.
• Support communication between Housing, Residential Advisors, Security, Maintenance, and other school departments regarding student needs and residential operations.
• Assist with reports, documentation, major student intakes, and other Housing Department projects and tasks as needed.
• Serve as an additional point of support for other RAs and Housing management.
• Help communicate important updates, support and guide newer team members, coordinate residential tasks, and help maintain strong communication across the team.

Benefits

• Full room and board, including accommodation, breakfast, lunch, and dinner.
• Gain valuable hands-on experience in student support, housing operations, administration, leadership, crisis management, and intercultural communication while working with students from around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed