Senior Research Analyst - Insights + Analytics, True Global Intelligence

Adelphi Group•Los Angeles, CA

27d•$54,000 - $68,000•Hybrid

About The Position

FleishmanHillard, a global communications agency, is seeking a Senior Research Analyst to join their global research and intelligence practice, TRUE Global Intelligence (TGI). This role will focus on harnessing research and data-driven insights to achieve client business objectives, integrating measurement, primary and secondary research methods with advanced data analytics and strategic consulting. The position will analyze and synthesize data to provide actionable insights and recommendations for clients, with a focus on PR measurement. The analyst will monitor brand reputation, track cultural trends, identify proactive media opportunities and activations, and spot emerging reputational and business risks. The role also involves contributing to performance measurement reporting and audience insight work, with an emphasis on leveraging AI platforms and workflows. FleishmanHillard is a large integrated communications company with diverse expertise and a commitment to diversity, equity, and inclusion.

Requirements

Ability to work in a hybrid model, in-person in the Los Angeles, San Francisco, or Seattle office weekly.
1 to 2+ years of experience working across a broad range of research categories and models; experience in secondary research.
Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights.
Ability to quickly spot patterns and surface actionable insights; separate signal from noise.
Excellent written and verbal communication skills to effectively communicate insights to internal and external communications stakeholders.
Comfortable working in Microsoft Excel and PowerPoint.
Experience writing boolean queries and using tools to analyze traditional and social media coverage, including Talkwalker, MuckRack, Facebook Insights, Twitter Analytics, etc.
Collaborative attitude, strong work ethic, and ability to thrive and excel in a challenging fast-paced environment.
Familiarity with leveraging AI platforms (ChatGPT, Claude, CoPilot, etc) as part of daily ways of working.

Nice To Haves

Preferably experience working in an advertising, digital, PR, or research agency.

Responsibilities

Participate in integrated research and analytics assignments, including social and traditional media monitoring, audience analysis, measurement, primary research, and secondary methodologies.
Actively monitor online conversation around client brands to proactively identify issues, risks, and opportunities.
Analyze data, draft reports, and collaborate with team members to contribute findings to client discussions and presentations.
Manage the collection, cleaning, and synthesis of data from multiple sources.
Develop and report on KPIs, dashboards, and scorecards.
Conduct secondary research and collaborate on research briefs to inform clients and communications teams on a variety of industries.
Recommend communications-centric solutions based on research results.
Stay current with the latest measurement trends, as well as relevant industry trends.