Senior Representative - Veterinarian Equipment Specialist
About The Position
The Equipment Specialist, working under the direction of the Director of Sales – Medical Technology, is responsible for capital equipment sales and technical assistance for MWI customers and MWI sales staff. The role supports customers and sales associates through the process of purchasing and implementing capital equipment, manages sales regions as the equipment ambassador, and identifies opportunities to grow equipment sales. The specialist also directs MWI sales staff to available equipment sales resources and may manage or assist with projects involving veterinary hospital new builds, remodels, renovations, or relocations. The schedule is Monday through Friday, 8 a.m. to 5 p.m. EST.
Requirements
- High school diploma, GED, or equivalent experience.
- At least 3 years of experience in inside sales, customer service, call center sales, order management, or a related field.
- At least 3 years of experience working in a veterinary clinic, or at least 2 years in a call center environment with an animal health products distributor or manufacturer.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Nice To Haves
- Certification in customer service or contact center operations, or equivalent.
- Associate degree in veterinary technology or bachelor’s degree in an animal health field.
- Experience with CRM Salesforce.
Responsibilities
- Respond to sales associate and customer inquiries and assist with purchasing and implementing capital equipment.
- Manage sales regions as the equipment ambassador and identify needs and opportunities to grow equipment sales.
- Direct MWI sales staff to available equipment sales resources and explain how to access them.
- Assist with special projects assigned by team leadership.
- Serve as or assist with project management for veterinary hospital new builds, remodels, renovations, or relocations, as assigned.
- Perform other duties as directed by the Sales Director.
Benefits
- Medical, dental, and vision care.
- Backup dependent care may be available as part of support for working families.
- Adoption assistance.
- Infertility coverage and family-building support.
- Behavioral health solutions.
- Paid parental leave.
- Paid caregiver leave.
- Training programs, professional development resources, and mentorship programs.
- Employee resource groups and volunteer activities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
