Senior Renewals Specialist (Remote)

Myriad360
$85,000 - $90,000Remote

About The Position

The Senior Renewals Specialist will play an integral role in the success of Myriad360’s rapidly growing renewals business. The Renewals Specialist is accountable for owning and executing against a broad portfolio of renewal contracts across Cisco Systems, Juniper Networks, Palo Alto Networks, and other manufacturers. Working with an experienced channel operations team, you’ll build, lead, and own a data-driven renewal forecast, providing Myriad’s sales team with leading indicators around upcoming renewal opportunities.

Requirements

  • Process-driven individual with expert communication and project management skills
  • Experience in sales, analytics, and renewals processes or programs
  • Deep understanding of multiple vendors’ renewals processes, programs, and people
  • Outstanding communication and collaboration skills
  • Highly accountable, autonomous, and adept at managing ambiguity
  • Comfortable meeting and speaking with customers
  • General sales and business acumen preferred
  • Advanced Proficiency in Excel preferred. I.E – Pivot Tables, Formulas, Quote Presentation
  • Experience with manufacturer programs and processes preferred

Responsibilities

  • Build and maintain accurate pipeline reports and forecasts of upcoming renewals
  • Build outstanding partner relations with manufacturer, OEM, ISV renewal peers
  • Work in tandem with sales and channel operations to generate quotes 30-, 60-, and 90-days in advance of customer contracts expiring
  • Work with customers to both transact and consolidate upcoming renewals
  • Maximize eligibility and attainment of key manufacturer renewal incentives (rebates, SPIFs, MOUs)
  • Inform and educate internal stakeholders on relevant renewal/refresh opportunities, including program-specific offerings
  • Assist clients via phone and email with any quote/support questions they may have
  • Complete ongoing security awareness training and comply with company policies
  • Other duties as assigned

Benefits

  • Unlimited Paid Time Off (PTO)
  • Paid Parental Leave
  • Company-funded 401k contributions
  • 100% employer covered individual & family health insurance plans provided
  • Transparent, candid culture with 1:1 coaching, quarterly performance reviews, and a consistent feedback loop
  • Team-building events
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