Senior Reliability Mechanic, West Virginia - Full Time

Macy's•Martinsburg, WV

6d•$30 - $48

About The Position

The Senior Reliability Mechanic helps maximize equipment performance and uptime across Macy’s fulfillment operation. This hands-on role uses mechanical, electrical, computer, and software skills to maintain and troubleshoot advanced technologies, including robotics, automated conveyor systems, and computer-integrated distribution equipment. The position performs predictive, preventive, and corrective maintenance; diagnoses complex issues; conducts routine inspections; and identifies improvements to system performance and reliability. The technician serves as an equipment and maintenance subject matter expert, coaches and mentors other technicians, and may lead maintenance activities when the Maintenance Supervisor is absent. The role works independently and with operations and maintenance teams to reduce downtime, improve safety and efficiency, and support reliable product movement through the fulfillment process. Facility maintenance work, including electrical, plumbing, carpentry, and welding-related tasks, may also be required. The position requires a flexible schedule that may include days, evenings, weekends, and holidays according to business needs. Full-time colleagues are typically scheduled to work 30 or more hours per week; schedules include weekend shifts. Physical activities include moving around the work environment, accessing written and electronic information, frequently lifting or moving up to 10 pounds, and using close vision, color vision, and the ability to adjust focus.

Requirements

At least 2 years of direct maintenance experience, commercial or industrial maintenance-related experience and/or training, or an equivalent combination of education and experience.
Strong mechanical, electrical, and troubleshooting expertise.
Experience maintaining and repairing automated conveyor systems, material handling equipment, or industrial machinery.
Ability to diagnose and resolve complex equipment issues using mechanical, electrical, and control system knowledge.
Experience with preventive and corrective maintenance programs.
Ability to read and interpret technical drawings, schematics, and equipment documentation.
Knowledge of motors, drives, sensors, controls, switches, and related industrial components.
Experience using computerized maintenance management systems (CMMS).
Strong problem-solving skills and ability to work independently in a fast-paced environment.
Ability to communicate effectively and mentor less experienced technicians.
Strong verbal and written communication skills for communicating with coworkers, supervisors, customers, office staff, receiving teams, fleet maintenance administration, management, carriers, and drivers.
Ability to read, understand, and interpret employment policies, safety rules, operating and maintenance instructions, and procedural manuals in English.
Resourceful self-starter who works well independently and as part of a team.
Proficiency with computers, handheld technology, and computerized maintenance management systems.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays based on business needs.

Nice To Haves

Experience working with robotics, automation systems, and computer-integrated distribution equipment.
Knowledge of PLCs, industrial controls, and automated control systems.
Welding experience, including ARC, MIG, OXY/ACETYLENE, or PLASMA cutting and welding.
Experience maintaining battery-powered material handling equipment and industrial charging systems.
Leadership or acting shift lead experience in a maintenance environment.
Experience in a fulfillment, distribution, manufacturing, or highly automated industrial setting.
Knowledge of reliability-centered maintenance and continuous improvement methodologies.

Responsibilities

Troubleshoot, repair, and maintain advanced automation, control systems, robotics, and material handling equipment.
Perform predictive, preventive, and corrective maintenance to minimize downtime and maximize equipment performance.
Serve as a subject matter expert for facility equipment and maintenance processes.
Coach and mentor maintenance technicians and provide technical guidance and support.
Lead maintenance activities when the Maintenance Supervisor is absent.
Respond to equipment issues, diagnose root causes, and implement effective solutions.
Use computerized maintenance management systems (CMMS) to document work, manage equipment records, and track parts inventory.
Identify and support improvements to equipment reliability, safety, and operational efficiency.
Perform facility maintenance, including electrical, plumbing, carpentry, and welding-related work as needed.
Promote safety, collaboration, inclusion, and respect; follow safe work practices, report potential safety concerns, and keep equipment and work areas clean and organized.
Help maintain equipment availability and reliability so products move efficiently through fulfillment operations.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.