Senior Reliability Mechanic, West Virginia - Full Time

Macy's•Martinsburg, WV

About The Position

The Senior Reliability Mechanic maintains and troubleshoots equipment in Macy’s fulfillment operation to maximize performance and uptime. The hands-on role uses mechanical, electrical, computer, and software skills to maintain advanced technologies such as robotics, automated conveyor systems, and computer-integrated distribution equipment. The mechanic performs predictive, preventive, and corrective maintenance, conducts routine inspections, diagnoses complex issues, and identifies ways to improve reliability and reduce downtime. The role serves as a subject matter expert and trainer, coaching and mentoring maintenance technicians and leading maintenance activities when the Maintenance Supervisor is absent. It works independently and with operations and maintenance teams to support continuous improvement, operational excellence, and a safe, efficient fulfillment operation.

Requirements

At least 2 years of direct maintenance experience, commercial or industrial maintenance-related experience and/or training, or an equivalent combination of education and experience.
Strong mechanical, electrical, and troubleshooting expertise.
Experience maintaining and repairing automated conveyor systems, material handling equipment, or industrial machinery.
Ability to diagnose and resolve complex equipment issues using mechanical, electrical, and control-system knowledge.
Experience with preventive and corrective maintenance programs.
Ability to read and interpret technical drawings, schematics, and equipment documentation.
Knowledge of motors, drives, sensors, controls, switches, and related industrial components.
Experience using computerized maintenance management systems (CMMS).
Strong problem-solving skills and ability to work independently in a fast-paced environment.
Ability to communicate effectively and mentor less experienced technicians.
Strong verbal and written communication skills for communicating with co-workers, supervisors, customers, office staff, receiving teams, fleet maintenance administration, management, carriers, and drivers.
Ability to read, understand, and interpret employment policies, safety rules, operating and maintenance instructions, and procedural manuals in English.
Resourceful self-starter able to work independently and as part of a team.
Proficiency with computers, handheld technology, and computerized maintenance management systems.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on business needs.

Nice To Haves

Experience with robotics, automation systems, and computer-integrated distribution equipment.
Knowledge of PLCs, industrial controls, and automated control systems.
Welding experience, including ARC, MIG, OXY/ACETYLENE, or PLASMA cutting and welding.
Experience maintaining battery-powered material handling equipment and industrial charging systems.
Leadership or acting shift lead experience in a maintenance environment.
Experience in a fulfillment, distribution, manufacturing, or highly automated industrial setting.
Knowledge of reliability-centered maintenance and continuous improvement methodologies.

Responsibilities

Troubleshoot, repair, and maintain automation, control systems, robotics, and material handling equipment.
Perform predictive, preventive, and corrective maintenance to minimize downtime and maximize performance.
Serve as a subject matter expert for facility equipment and maintenance processes.
Coach and mentor maintenance technicians, providing technical guidance and support.
Lead maintenance activities in the absence of the Maintenance Supervisor.
Respond to equipment issues, diagnose root causes, and implement solutions.
Use computerized maintenance management systems (CMMS) to document work, manage equipment records, and track parts inventory.
Identify opportunities to improve equipment reliability, safety, and operational efficiency.
Perform facility maintenance, including electrical, plumbing, carpentry, and welding-related work as needed.
Follow maintenance safe work practices, report safety concerns, and keep equipment and work areas clean and organized.
Champion safety, collaboration, inclusion, and respect.
Help maintain equipment availability and reliability so products move efficiently through fulfillment operations.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.