Senior Regulatory Records Coordinator
About The Position
The Ontario Energy Board (OEB) is seeking a Senior Regulatory Records Coordinator to provide operational and technical expertise for the administration of regulatory records, adjudicative proceedings, and regulatory filing processes. This role serves as the senior resource for Regulatory Records Coordinators/Regulatory Administrators, ensuring the integrity, consistency, accessibility, quality, and timely management of regulatory records. The position supports quality assurance, promotes consistent application of procedures and standards, aids in modernization initiatives, and acts as a key advisor to the Deputy Registrar on operational issues. It plays a critical role in maintaining the official record of OEB proceedings and supporting efficient, transparent, and accessible adjudicative processes. The Senior Regulatory Records Coordinator also serves as the designated operational backup to the Deputy Registrar during absences.
Requirements
- Post-secondary education (college diploma or university degree) in Legal Administration, Business Administration, Public Administration, Library and Information Sciences, Records Management, or a related discipline.
- Minimum 5 years of progressively responsible experience in regulatory administration, tribunal administration, records management, legal administration, adjudicative processes, or a comparable environment.
- Experience using Microsoft Dynamics 365 or similar enterprise case management and records management platforms.
Nice To Haves
- University undergraduate degree in Business Administration, Public Administration, Political Science, Library and Information Sciences, Records Management, Legal Studies, or a related discipline.
- 7+ years of experience in regulatory or tribunal administration, including experience supporting adjudicative proceedings, administering electronic records and case management systems, providing training, mentoring or operational guidance to staff, developing or improving operational procedures, and participating in business process improvement or technology modernization initiatives.
Responsibilities
- Coordinates the intake, review, and distribution of regulatory filings.
- Creates and ensures the maintenance of regulatory records, ensuring they are complete, accurate, and accessible.
- Is responsible for unique, complex, and sensitive regulatory proceedings.
- Supports adjudicative hearings, including all hybrid regulatory proceedings and OEB consultations with transcribed court reporting.
- Conducts quality assurance peer reviews of regulatory records, focusing on consistency and completeness of adjudicative records.
- Monitors metadata standards and naming conventions, including compliance with accessibility requirements and document standards.
- Supports compliance with confidentiality requirements and records management policies, including scanning documents for personal information.
- Provides guidance, coaching, and mentoring to Regulatory Records Coordinators/Regulatory Administrators.
- Assists onboarding and training activities.
- Assists with the development of procedures, user guides, and operational documentation.
- Assists with the maintenance of practices and procedures, user guides, and operational documentation.
- Consults with the Deputy Registrar and Records Management Administrator and acts as the primary resource on regulatory records administration practices for the team.
- Serves as the designated backup to the Deputy Registrar, providing operational continuity and assuming delegated responsibilities during absences, peak workload periods, or special projects.
- Interacts with external stakeholders on administrative matters in adjudicative proceedings.
- Supports Commissioners, Legal Services, Hearings Advisors, and members of case teams, including the creation of an e-binder in regulatory proceedings.
- Participates in modernization initiatives, including BOOST and future technology implementations.
- Supports system enhancements, testing, and implementation activities.
- Identifies opportunities to improve efficiency, service delivery, and user experience.
Benefits
- Recognition as one of Greater Toronto’s Top Employers for four years running
- Workplace culture that attracts top-tier professionals
- Commitment to helping deliver clean, reliable, affordable and secure energy
- Values-driven, collaborative workplace
- Encourages curiosity and agility
- Grounded in mental health, wellbeing
- Foundational commitment to Diversity, Equity and Inclusion
- Reasonable efforts to provide accommodation to candidates with disabilities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
