Senior Regional Manager

Westminster Management

3d•Hybrid

About The Position

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring. POSITION SUMMARY: We are seeking an extraordinary, experienced and results-driven Senior Regional Manager to lead and elevate operations across a multi-property portfolio within the NJ area. This role provides strategic oversight of property performance, team leadership, financial results, resident satisfaction, and asset value creation. You will guide Community Managers and on-site teams to deliver operational excellence while driving NOI growth and long-term portfolio success.

Requirements

Bachelor’s degree preferred.
Minimum 5 years of Regional Property Management experience overseeing suburban, multi-site portfolios of 2,000+ units.
Proven experience managing capital improvement projects.
Strong understanding of on-site maintenance operations, vendor management, and contractor oversight.
Exceptional leadership, organizational, and time-management skills.
Strong financial acumen with the ability to analyze budgets, ratios, percentages, and performance metrics.
Sales- and marketing-oriented mindset with the ability to develop and evaluate market plans.
Calm, confident decision-making under pressure or emergency situations.
Excellent communication skills with the ability to present to managers, clients, and stakeholders.
Experience with Yardi or comparable property management software highly preferred.
High proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive/SharePoint).
Experience using collaboration tools such as Teams, Zoom, and WebEx.
Familiarity with Apple iOS devices and Windows-based PCs.
Valid driver’s license and state-required auto insurance.
Real estate license where required by state regulations.
Ability to travel overnight several times per month.
Ability to walk up to three flights of stairs multiple times daily (approximately 5,000 steps/day), including in inclement weather.

Responsibilities

Provide hands-on leadership and strategic direction to Community Managers across all aspects of operations, including leasing, maintenance, inspections, capital projects, and resident relations.
Drive maximum Net Operating Income (NOI) through disciplined expense control, revenue optimization, and proactive delinquency management.
Partner with Community Managers to develop annual operating and capital budgets; ensure accurate, timely financial reporting and variance analysis.
Review and analyze monthly financial statements, holding managers accountable for expense control and overall property performance.
Collaborate with the Marketing Team to develop and execute strategic marketing plans that maximize occupancy, rental income, and competitive positioning.
Support leasing teams through guidance, coaching, and direct involvement when needed to achieve leasing and pricing goals.
Recruit, train, motivate, and mentor Community Managers and on-site teams to build a high-performing culture.
Conduct performance evaluations, salary reviews, and make staffing decisions aligned with operational goals.
Ensure teams have the tools, resources, and budget clarity needed to succeed.
Ensure full compliance with company policies, procedures, and regulatory requirements.
Develop, implement, and enforce safety programs that promote a safe environment for residents, staff, and visitors.
Proactively identify and mitigate potential hazards such as lighting, fencing, pool access, trip hazards, and general site safety.
Identify opportunities to enhance property value through creative programs, service improvements, and operational efficiencies.
Analyze existing and potential challenges; implement solutions aligned with ownership objectives and company standards.
Oversee capital projects from planning through execution, ensuring quality, budget adherence, and timely completion.
Ensure all weekly, monthly, and quarterly reports are completed accurately and on time.
Effectively communicate operational and financial data to senior leadership, including detailed variance explanations.