Senior Regional Maintenance Director

Liberty Military Housing•North Fort Lewis, WA

5d•$145,000 - $155,000

About The Position

Liberty Military Housing is seeking a Senior Regional Maintenance Director to lead the regional maintenance support team and oversee maintenance and grounds-keeping operations. The role covers inventory control, vendor selection, training, safety and risk management, capital projects and renovations, contract administration, emergency preparedness, systems operations, and preventative maintenance programs designed to improve efficiency and reduce costs. The Senior Regional Maintenance Director supports the Regional Vice President and Regional Operations team, inspects districts, coaches Regional Maintenance Directors, determines regional staffing needs, manages vendor and contractor processes, oversees property financials, and leads maintenance safety and educational programs. The role also monitors service request performance, unit turnovers, preventative maintenance, and customer service results; assists with annual budgets; implements new initiatives; and advises Regional Property Managers and District Managers on personnel decisions. The position requires the ability to fulfill the job requirements of Regional Maintenance Directors and Maintenance Supervisors. It involves flexible hours, overnight travel as required, and responding to emergency situations. The listed pay range is $145,000–$155,000 annually, plus bonus eligibility.

Requirements

Must be able to fulfill the job requirements of Regional Maintenance Directors and Maintenance Supervisors.
At least 5 years of maintenance supervisor experience.
Highly skilled in building trades, especially mechanical system repair, service, and installation, including HVAC, plumbing, and electrical.
Experience with large-scale interior and exterior renovation projects.
Knowledge of property management laws and standards, including Fair Housing Laws, Landlord-Tenant Law, OSHA regulations, and local and state building codes.
Valid driver's license.
Ability to lift 50 pounds regularly.
Computer proficiency in Microsoft Office, G-suite, and Yardi Voyager.
Excellent personal leadership skills and demonstrated ability to build, develop, and motivate teams.
Proactive, well-organized, and results-oriented, with the ability to lead and participate in multiple projects in a fast-paced environment.
Ability to work flexible hours, travel overnight as required, and respond to emergencies.

Nice To Haves

Property management experience.

Responsibilities

Support the Regional Vice President and Regional Operations team.
Physically inspect all districts at least annually, together with the Regional Vice President, to verify repairs are completed properly, safely, and on time.
Ensure Regional Maintenance Directors conduct quarterly maintenance inspections that document employee performance, property condition, and vendor work quality.
Coach and mentor Regional Maintenance Directors, provide technical support, and support their professional and personal development.
Establish regional manpower needs so properties are appropriately staffed with the necessary skillsets.
Manage the bid process and third-party consultants, contractors, and vendors.
Identify value-based procurement opportunities and consolidated purchasing options.
Conduct service review meetings with employees and vendors to address performance, process improvements, and operational feedback.
Approve purchase orders and provide direct oversight of property financials.
Lead safety program training, skill courses, and ongoing educational courses for the maintenance team.
Ensure districts meet service request response and completion guidelines.
Ensure unit turnovers are completed on budget, to a high quality, and efficiently.
Ensure preventative maintenance programs are completed in accordance with closing documents.
Monitor Satisfacts scores and customer service surveys.
Assist in preparing annual operating budgets.
Take ownership of rolling out new initiatives.
Serve as a resource to Regional Property Managers and District Managers on personnel decisions, including hiring, firing, annual reviews, and promotions.