Senior Recruiter (Contract)

Klaviyo • Boston, MA

4d • Onsite

About The Position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Please note that this is a contract position based in our Boston office; this is an hourly role and will be paid through an external partner. We are looking for a Talent Acquisition Professional to join our recruiting team as a Senior Recruiter in our Boston HQ. As part of the Talent Acquisition team, you will have the opportunity to build strong relationships with leaders across the organization, with a particular focus on supporting our Customer Support and Customer Success teams. You will have a direct impact on Klaviyo’s continued growth, helping shape our culture and business through the talented, driven, and empathetic people you bring into the company. You’ll take ownership of the recruiting process and your results, using data and insights to make our hiring more effective and efficient while maintaining an outstanding candidate experience. As a Senior Recruiter, you will act as a trusted talent partner to our Customer Support and Customer Success organizations, helping us attract and hire exceptional talent as these teams continue to scale.

Requirements

• 5+ years of experience in full-cycle recruiting, ideally supporting Customer Success, Customer Support, or other customer-facing organizations in a high-growth or scaling environment
• Experienced partnering with senior leaders and hiring managers to understand business needs and translate them into effective talent strategies
• Deeply people-centric, empathetic, and relationship-driven
• Data-informed and results-oriented, with a strong sense of ownership and accountability
• Energized by challenge and motivated by continuous personal and professional growth
• Able to balance an exceptional candidate experience with ambitious hiring goals
• An early adopter of AI who continuously explores new tools and workflows to improve your effectiveness as a recruiter

Responsibilities

• Own the full recruiting lifecycle from sourcing passive candidates to closing offers, providing every candidate with an exceptional experience.
• Ensure Klaviyo is engaging with and hiring exceptional people who can help take our Customer Support and Customer Success organizations to the next level.
• Leverage AI tools to streamline recruiting workflows, improve productivity, and enhance decision-making across sourcing, interviewing, and candidate communication.
• Build lasting relationships with candidates and hiring managers through an empathy and people-centric approach.
• Develop a deep understanding of the teams supported and act as a trusted advisor on talent strategy, market insights, and hiring decisions.
• Act as an ambassador for Klaviyo through social media channels, recruiting events, or cold outreach, serving as the first impression for candidates.
• Take a balanced approach that makes each candidate feel like an individual while keeping Klaviyo’s business objectives in mind.
• Learn new skills, take on new challenges, and achieve things that significantly advance their career.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed