Senior Receptionist

RR Donnelley•West Palm Beach, FL

1d•Onsite

About The Position

The Senior Receptionist serves as the on-site ambassador of the reception space, curating a professional, hospitality-driven front-of-house experience. This role sets the tone for every end-to-end client interaction and ultimately enhances the overall workplace experience by integrating meeting coordination, hospitality services, and day-to-day operations.

Requirements

High school diploma or equivalent required
Minimum of two (2) years of experience in reception, workplace coordination, hospitality, or office services within a professional services or corporate environment
Strong customer service and professional communication skills
Comfortable interacting with internal stakeholders and external vendors
Ability to work independently and manage competing priorities
Strong organizational skills with attention to detail
Comfortable lifting and transporting materials weighing up to 25–30 lb
Proficiency with Microsoft Office

Nice To Haves

familiarity with room booking or visitor systems preferred

Responsibilities

Maintain full front desk coverage during business hours as the primary on-site reception specialist
Serve as the primary point of contact for all visitors, clients, and front-of-house inquiries
Greet and direct guests, ensuring a professional and welcoming first impression
Answer and route incoming calls and respond to general inquiries
Manage visitor check‑in, office access, and parking protocols in accordance with site procedures
Coordinate office seating and hoteling requests as applicable
Schedule and manage conference room bookings and respond to meeting room requests
Support visitor lists, check‑in processes, and badge coordination as required
Support meeting room readiness and shared space presentation
Support refreshments, catering, and meeting setups as needed
Maintain conference rooms, pantries, and common areas in a clean, client‑ready condition
Partner with internal teams and vendors to ensure a seamless meeting and hospitality experience
Provide backup support for hospitality services during peak periods or when coverage is needed
Provide backup support for reprographics services during peak periods or when coverage is needed
Print, bind, and prepare materials for meetings or internal use as needed