Senior Receptionist & Switchboard

Ricoh • Vancouver, BC

5d

About The Position

Receptionist & Switchboard, Managed Services. Courteously meet and welcome customers and members of the public. Answer, screen, and direct all incoming calls. Assist visitors with issuing and managing visitor badges. Maintain and coordinate meeting room schedules. Review and update the internal telephone directory. Monitor and ensure the reception area remains tidy and professional. Perform general administrative support tasks. Cross-train and provide support across other service areas. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Requirements

• High School Diploma or equivalent experience
• Minimum of 1–2 years’ experience in a reception or switchboard role
• Excellent interpersonal skills with the ability to quickly build business relationships
• Strong self-motivation and ability to drive results
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office applications
• Ability to regularly lift and push objects up to 30 lbs

Responsibilities

• Courteously meet and welcome customers and members of the public
• Answer, screen, and direct all incoming calls
• Assist visitors with issuing and managing visitor badges
• Maintain and coordinate meeting room schedules
• Review and update the internal telephone directory
• Monitor and ensure the reception area remains tidy and professional
• Perform general administrative support tasks
• Cross-train and provide support across other service areas

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Retirement plan with company matching contributions
• Team member tuition assistance programs
• Paid vacation time
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED