About The Position

M3 Global Research, part of M3 Inc., provides market research recruitment and support services, reaching respondents in more than 70 countries. The Senior Quantitative Project Manager serves as a communication and relationship liaison among M3, clients, and project teams, directly managing all aspects of assigned projects to deliver them on time and within budget. The role focuses on international online market research, particularly healthcare, sampling, survey recruitment, and cross-team collaboration. The position manages quantitative research projects throughout their life cycle, including client and vendor relationships, healthcare professional and consumer samples, survey setup and testing, sample preparation and distribution, quality checks, respondent inquiries, honoraria, progress reporting, and project costs. The role also coordinates kickoff meetings, monitors data collection quality and productivity, manages study profitability, and works with sales and operations colleagues to address issues and improve performance. The person in this role works independently with international teams outside normal US business hours.

Requirements

  • At least 5 years of experience in market research project management.
  • Self-motivation, exceptional time-management and organizational skills, and attention to detail.
  • Well-developed analytical and problem-solving skills, including the ability to resolve issues promptly and proactively identify and address potential problems.
  • Ability to work autonomously and collaboratively to meet study-specific and departmental objectives.
  • Basic math skills, including calculating incidence rates, response rates, honoraria, and profit.
  • Strong Microsoft Office skills, including Excel, Outlook, and Word, and ability to learn new technologies and software quickly.
  • Exceptional written and verbal communication skills.
  • Ability to manage multiple online research projects accurately and on time in a fast-paced environment with changing deadlines and real-time changes.

Nice To Haves

  • Bachelor's degree or equivalent work experience preferred.
  • Market research project management experience in the medical or healthcare field preferred.

Responsibilities

  • Manage international quantitative market research projects throughout the project life cycle, including clients, partners, healthcare professional samples, and consumer samples.
  • Work with teams to set up and test survey links and redirects, prepare and send sample, perform quality and audit checks, manage respondent inquiries and honoraria, and handle other online research components.
  • Coordinate and lead project kickoff meetings to ensure participants understand study specifications, client needs, timelines, and responsibilities.
  • Manage vendor relationships to support accurate and timely deliverables, communications, and issue resolution.
  • Monitor data-collection productivity and quality and provide regular project status updates and progress reports.
  • Monitor and account for project costs to manage study profitability.
  • Partner with sales team members and operations staff to address issues and recommend improvements to research-study performance.
  • Work independently to support international teams outside normal US business hours.

Benefits

  • Competitive wages
  • Health and dental coverage
  • Life, accident, and disability insurance
  • Prescription plan
  • Flexible spending account
  • 401(k) plan and match
  • Paid holidays and vacation
  • Sick days and personal day
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