Senior Project Manager, Market Research (Remote)

M3USA

1d • Remote

About The Position

M3 Global Research is hiring a Senior Project Manager to serve as a communication and relationship liaison between M3, clients, and teams involved in project completion. The role directly manages all aspects of market research projects to ensure delivery on time and within budget. It focuses on international online market research, particularly healthcare, sampling, survey recruitment, and cross-team collaboration.

The Senior Project Manager manages international quantitative and qualitative studies throughout their full life cycle, including client and vendor relationships, healthcare professional and consumer samples, survey setup and testing, sample preparation and distribution, quality checks, respondent inquiries, honoraria, data collection, reporting, and project costs. The position also coordinates study kickoff meetings, monitors project performance and profitability, and works with sales and operations teams to address issues and improve study performance.

The role is intended for candidates located in the Philippines who are willing to work US Eastern Time hours, including independently supporting international teams outside normal US business hours. M3 Global Research provides market research recruitment and support services in more than 70 countries and maintains ISO 20252 and ISO 27001 certifications.

Requirements

• At least 5 years of experience in market research project management; experience in the medical or healthcare field is preferred.
• Self-motivation, exceptional time management and organizational skills, and attention to detail.
• Well-developed analytical and problem-solving skills, including the ability to resolve problems quickly and proactively identify and address potential issues.
• Ability to work autonomously and as part of a team to meet study-specific and departmental objectives.
• Basic math skills, including the ability to calculate incidence rates, response rates, honoraria amounts, and profit.
• Very strong Microsoft Office skills, including Excel, Outlook, and Word, and the ability to learn new technologies and software quickly.
• Exceptional written and verbal communication skills.
• Ability to manage multiple online research projects accurately and on time in a fast-paced environment with changing deadlines and real-time changes.
• Located in the Philippines and willing to work US EST hours.
• Submit a resume in English.

Nice To Haves

• Bachelor's degree or equivalent work experience preferred.
• Market research project management experience in the medical or healthcare field.

Responsibilities

• Manage international quantitative and qualitative market research projects through the entire project life cycle, including client and partner relationships and healthcare professional and consumer samples.
• Coordinate with teams to set up and test survey links and redirects, prepare and send sample, conduct quality and audit checks, manage respondent inquiries and honoraria, and handle other components of online research.
• Coordinate and lead project kickoff meetings to ensure all parties understand study specifications, client needs, timelines, and responsibilities.
• Manage vendor relationships to facilitate accurate and timely deliverables, communications, and issue resolution.
• Monitor data collection productivity and quality, and provide regular project status updates and progress reports.
• Monitor and account for project costs to manage study profitability and budgets.
• Partner with sales and operations staff to address issues and recommend improvements to research study performance.
• Work independently to support international teams outside normal US business hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior