Senior Project Manager, Quantitative - Market Research (Remote)

M3USA•Fort Washington, PA

1d•Remote

About The Position

M3 Global Research, an M3 company, is hiring a Senior Quantitative Project Manager to serve as a communication and relationship liaison among M3, clients, and project teams. The role directly manages international quantitative market research projects from start to finish, ensuring they are completed on time and within budget. It is focused on online healthcare market research, including sampling and survey recruitment, and requires collaboration with the teams involved in each project. The project manager handles client, partner, healthcare professional sample, and consumer sample management; coordinates survey setup and testing, sample preparation and distribution, quality checks, respondent inquiries, and honoraria; and leads project kickoff meetings. The role also manages vendor relationships, monitors data collection quality and productivity, reports on project progress, tracks project costs and profitability, and works with sales and operations teams to address issues and improve study performance. The position includes supporting international teams outside normal U.S. business hours. M3 Global Research provides market research recruitment and support services, with respondent relationships in more than 70 countries. The company maintains ISO 26362 and ISO 27001 certifications and offers quantitative and qualitative research capabilities.

Requirements

At least 5 years of experience in market research project management; medical or healthcare experience is preferred.
Self-motivated, with exceptional time-management and organizational skills and attention to detail.
Well-developed analytical and problem-solving skills, including the ability to resolve problems quickly and proactively identify potential issues.
Ability to work autonomously and in a team environment to meet study-specific and departmental objectives.
Basic math skills, including the ability to calculate incidence rates, response rates, honoraria amounts, and profit.
Very strong Microsoft Office skills, including Excel, Outlook, and Word, and ability to learn new technologies and software quickly.
Exceptional written and verbal communication skills.
Ability to manage multiple online research projects accurately and on time in a fast-paced environment with changing deadlines and real-time changes.

Nice To Haves

Bachelor's degree or equivalent work experience preferred.
Market research project management experience in the medical or healthcare field preferred.

Responsibilities

Manage international quantitative market research projects throughout the full project life cycle, including clients, partners, healthcare professional samples, and consumer samples.
Coordinate with teams to set up and test survey links and redirects, prepare and send samples, conduct quality and audit checks, manage respondent inquiries and honoraria, and handle other online research components.
Coordinate and lead project kickoff meetings to align participants on project specifications, client needs, timelines, and responsibilities.
Manage vendor relationships to support accurate and timely deliverables, communications, and issue resolution.
Monitor data-collection productivity and quality, and provide regular project-status updates and progress reports.
Monitor and account for project costs affecting budgets and study profitability.
Partner with sales team members and operations staff to address issues and recommend improvements to research-study performance.
Work independently to support international teams outside normal U.S. business hours.