Senior Quality Engineer

Royal Bank of Canada•Toronto, ON

1d•Onsite

About The Position

RBC Client Cards Technology team is looking for a technical and highly skilled E2E QA Lead to manage end-to-end testing cycles for multiple projects (re to mainly Mainframe-based systems). You will design E2E testing strategies, develop test flows and scenarios, coordinate test data creation, execute application specific test cases and ensure quality standards across all participating teams. Our team supports a large, sophisticated mainframe-based system connecting RBC clients to their banking products through critical delivery channels such as Online/Mobile Banking, POS, and ATM.

Requirements

Min 5 years QA Testing experience in Mainframe environments
Min 3 years’ experience with test strategy and approach at both project and E2E level
Experience with both Agile and Waterfall methodologies (hybrid approach)
Strong stakeholder management, presentation, and senior leadership reporting skills
Proven ability to negotiate timelines, resolve conflicts, and manage competing priorities
Experience creating test plans, schedules, resource allocation, and risk mitigation plans
Change management experience (scope changes, timeline adjustments)
Ability to translate technical issues into business impact and facilitate cross-functional workshops
Solid understanding of APIs, automation, service virtualization, and database validation
Computer Engineering, Computer Science, or related technical degree/diploma

Nice To Haves

Software Quality Certifications (ISTQB, CSTE)
Financial services/banking experience and large-scale enterprise project experience
Card-based payments knowledge; Canadian payment industry and ISO 20022 Standards
Mainframe development/testing (COBOL, IMS) experience

Responsibilities

Lead E2E QA activities, working with internal teams (Business, Operations, Finance) and external partners (Visa, TSYS, Thales)
Design E2E test strategies, test flows, and scenarios in collaboration with project teams
Create test plans, schedules, and resource allocation plans for multi-team projects or multi-projects team
Execute application specific test cases, for the application team supports
Identify, assess, and mitigate risks throughout the testing lifecycle
Manage change requests, scope adjustments, and negotiate timelines across teams
Provide consolidated status updates and presentations to senior management
Translate technical issues into business impact for non-technical stakeholders
Facilitate cross-functional meetings and workshops; resolve conflicts to keep projects on track
Create sign-off documents and support implementation planning
Own design, implementation, and maintenance of test artifacts
Leverage automation products and apply deep domain knowledge to ensure quality standards