Senior Quality Control & Compliance Manager

Intradeco Apparel•Miami, FL

1d•Hybrid

About The Position

Intradeco Apparel is seeking a Senior Quality Control & Compliance Manager to lead its global apparel quality-control and product-compliance program from development through bulk production and shipment. The manager will establish and maintain quality standards, inspection protocols, testing requirements, supplier performance expectations, and corrective-action processes. The role leads the overseas QC network and partners with factories, laboratories, third-party inspection providers, and internal teams to protect product quality, regulatory compliance, customer requirements, and on-time delivery. The position is described as full-time and on-site hybrid in Miami. The role oversees quality and compliance across apparel production, including inspections, testing, supplier and factory performance, product documentation, certifications, customer requests, and reporting. It also manages the QC operating budget, develops supplier scorecards, presents monthly analysis to leadership, and serves as the senior escalation point for material quality and compliance issues.

Requirements

Bachelor’s degree in textiles, apparel, engineering, supply chain, quality, or a related field is preferred.
At least 7 years of progressive apparel quality, manufacturing, or product-compliance experience.
At least 3 years leading teams or multi-country QC operations.
Strong experience with overseas apparel factories and full-package manufacturing.
Strong leadership and vendor-management skills.
Excellent written and verbal communication.
Data-driven problem solving and sound judgment.
High attention to detail and follow-through.
Ability to prioritize multiple programs and make timely escalation decisions.
Professional, trustworthy, collaborative, and comfortable working across cultures and time zones.
Knowledge of apparel construction, fit and measurement, fabrics, trims, workmanship, packaging, and manufacturing processes.
Knowledge of inspection planning, AQL methodology, root-cause analysis, and CAPA.
Knowledge of product testing and regulatory/compliance fundamentals applicable to apparel.
Experience with third-party laboratories and inspection firms.
Advanced Excel skills and strong Microsoft Office skills.

Nice To Haves

Inspectorio or a similar digital quality platform experience.
PLM/ERP familiarity.

Responsibilities

Own and continuously improve Quality Control manuals, SOPs, inspection protocols, workmanship standards, measurement tolerances, and escalation procedures.
Lead, coach, and coordinate the global QC team, setting priorities, inspection coverage, reporting standards, training, and consistent execution across sourcing countries.
Oversee pre-production, inline, pre-final, and final inspections using company and customer requirements and recognized sampling methodologies, including AQL where applicable.
Review third-party and internal inspection reports and make or recommend shipment release, hold, re-inspection, or corrective-action decisions within established authority.
Own corrective and preventive action (CAPA) for quality failures, requiring root-cause analysis, documented recovery plans, effectiveness verification, and timely closure of recurring issues.
Partner with factories and sourcing teams to maintain accurate WIP and quality status, identify risks, and escalate issues that could affect quality, compliance, cost, or delivery.
Review finished-garment construction, measurements, workmanship, trims, labeling, packaging, and other product requirements against approved specifications and customer standards.
Coordinate product testing with approved laboratories and suppliers, including performance, colorfastness, dimensional stability, fiber/content, flammability, chemical, and other required testing.
Maintain product-compliance controls for applicable U.S. and customer requirements, including CPSC/CPSIA, CPC/GCC documentation, tracking labels, FTC labeling rules, restricted substances, and other applicable federal and state requirements.
Monitor restricted substances and chemical compliance using company/customer RSLs and recognized apparel-industry resources; coordinate failures, retesting, supplier corrective action, and documentation retention.
Manage third-party inspection and testing providers, including providers such as UL, Intertek, Bureau Veritas, and QIMA, ensuring service quality, timeliness, and cost effectiveness.
Lead factory quality evaluations and supplier improvement initiatives to strengthen in-process controls, reduce recurring defects, and improve first-pass quality.
Manage factory and mill compliance onboarding documentation, including CTPAT, social-compliance certifications, and individual customer certifications such as Walmart, Costco, FOL, and Kontoor.
Manage procedures for reporting yearly certifications on an annual basis.
Develop supplier quality scorecards and analyze defect, inspection, testing, return/claim, and CAPA trends; present monthly reporting, risks, priorities, and recommendations to leadership.
Manage the QC operating budget and review monthly quality-control expenses for accuracy, trends, and cost-effectiveness opportunities.
Support customer quality/compliance requests, audits, and investigations, and maintain organized records demonstrating conformity to company and customer requirements.
Partner cross-functionally on new suppliers, product categories, high-risk programs, and quality issues requiring technical or commercial decisions.
Act as the senior escalation point for material product-quality and product-compliance issues and communicate risks to Sourcing and business leadership.
Balance quality, compliance, delivery, and commercial considerations without compromising required safety or regulatory standards.
Build accountability within the QC team and supplier base through documented standards, consistent follow-up, and fact-based performance reviews.
Use inspection and testing data to identify systemic causes, improve factory processes, and drive prevention rather than relying only on detection.