Senior Qualitative Project Manager, Market Research (Remote)

M3USA•Fort Washington, PA

12d•Remote

About The Position

M3 USA is seeking a Senior Qualitative Project Manager for M3 Global Research, a company focused on providing comprehensive market research recruitment and support services worldwide. This role is responsible for the day-to-day management of multiple domestic and international qualitative research studies, ensuring successful project completion on time, within budget, and exceeding client expectations. The Senior Project Manager will work within a team of project managers, reporting to the Director of Operations, and will also manage quantitative projects as needed.

Requirements

Bachelor's degree or equivalent preferred.
5+ years of experience in Market Research.
Exceptional time management, organizational skills, and attention to detail.
Ability to manage multiple qualitative projects accurately and on-time in a fast-paced environment with frequently changing deadlines.
Exceptional written and verbal communication skills.
Very strong Microsoft Office skills including Excel, Outlook, and Word.
Quick learner of new technologies/software.
Well-developed analytical and problem-solving skills.
Ability to work autonomously and in a team environment.

Nice To Haves

Experience in quantitative project management is preferred.

Responsibilities

Manage qualitative projects through their entire lifecycle, including managing clients, partners, and healthcare professional samples.
Complete project management of quantitative projects as needed.
Facilitate screening, scheduling, and confirmation of respondents for various qualitative methodologies (TDIs, focus groups, IDIs, online interviews), ensuring they meet client requirements.
Act quickly to replace no-show respondents, follow up with late respondents, and send last-minute materials.
Set up and test surveys/screeners, monitor statistics, manage respondent honoraria, and handle project closing, auditing, and invoicing in a technology-based system.
Coordinate and lead project kickoff meetings to ensure all parties understand project specifications, client needs, timelines, and responsibilities.
Provide regular updates and progress reports on recruitment status to clients.
Proactively identify potential fielding concerns and address issues while projects are in progress.
Partner with sales and operations staff to resolve issues and recommend improvements for research studies.
Manage and leverage relationships with domestic and international vendors for timely deliverables, communication, and issue resolution.
Manage study profitability by monitoring and accounting for all project costs affecting the budget.
Provide guidance and mentoring to members of the Market Research Project Management team.