Senior QA Automation Engineer – Robot Framework
About The Position
We're Concentrix, a global technology and services leader that powers the world’s best brands. We are the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.
Requirements
- 7–15 years of experience in Quality Assurance with strong hands-on expertise in test automation.
- Strong experience in quality engineering, test planning, test design, and test execution for complex enterprise applications.
- Hands-on experience with manual and automated testing across functional, integration, regression, and end-to-end scenarios.
- Proven experience designing, developing, and maintaining automated test suites.
- Experience with one or more automation frameworks, including Robot Framework, Playwright, or Selenium.
- Experience integrating test automation into CI/CD pipelines.
- Strong API testing experience using Postman, REST Assured, SoapUI, or similar tools.
- Programming or scripting experience in one or more of the following: Java, Python, JavaScript, or SQL.
- Experience with version control tools such as Git and GitHub.
- Familiarity with test management tools such as Jira or TestRail.
- Experience with build and deployment tools such as Maven or Jenkins.
- Strong understanding of defect management, triage, and root cause analysis.
- Working knowledge of Agile and DevOps testing practices.
- Strong written and verbal communication skills, with the ability to engage effectively with technical and non-technical stakeholders.
- Demonstrated ability to partner with developers, product owners, business analysts, and project teams.
- Proven ability to learn new applications, technologies, and business processes quickly.
- Experience supporting multiple applications, products, projects, or business domains.
- Demonstrated success transitioning between teams or initiatives with minimal ramp-up time.
- Ability to remain effective in dynamic environments with changing priorities and business needs.
- Strong problem-solving skills, accountability, and commitment to continuous improvement.
Nice To Haves
- Experience with performance and load testing tools such as JMeter or LoadRunner.
- Experience with cloud platforms, particularly Azure.
- Experience testing microservices or event-driven architectures.
- Experience with Kafka testing.
- Exposure to accessibility testing or security testing.
- Experience in transportation, logistics, supply chain, or railroad industry environments.
- Familiarity with AI-assisted testing and quality engineering tools.
Responsibilities
- Plan, design, and execute comprehensive testing strategies for complex enterprise applications.
- Perform manual and automated functional, integration, regression, and end-to-end testing.
- Analyze requirements, identify quality risks, and develop risk-based testing approaches that balance speed, coverage, and business impact.
- Design, develop, and maintain automated test suites using frameworks such as Robot Framework, Playwright, and/or Selenium.
- Integrate automated tests into CI/CD pipelines to improve release confidence and delivery efficiency.
- Build reusable automation assets and continuously improve test coverage through automation.
- Conduct API testing using tools such as Postman, REST Assured, or SoapUI.
- Manage defects through identification, documentation, triage, root cause analysis, and resolution validation.
- Collaborate with developers, product owners, business analysts, and cross-functional project teams to clarify requirements and resolve quality concerns.
- Communicate testing progress, quality risks, defects, and recommendations clearly to technical and non-technical stakeholders.
- Support multiple applications, products, projects, or business domains as priorities evolve.
- Quickly learn new technologies, applications, and business processes with minimal ramp-up time.
- Apply knowledge gained across one project, domain, or technology to solve challenges in another.
- Contribute to Agile and DevOps testing practices that support continuous delivery and continuous improvement.
- Demonstrate ownership, accountability, and a proactive mindset in improving overall quality engineering outcomes.
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program
- 401(k) retirement plan
- paid time off and holidays
- paid learning days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
