Senior Purchase Officer
About The Position
Provides immediate supervision to a unit of employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with divisional and Agency policies, procedures, and defined internal controls. Problems typically involve a single area, process or group. Ensures accountability and stewardship of Agency resources (operational, financial, and human) in compliance with divisional standards and procedures. The Senior Purchasing Officer oversees the daily operations of the loan purchasing unit, supervising Purchase Officers and ensuring the timely and accurate purchase of home loan files in compliance with established guidelines. This role provides leadership, guidance and quality oversight while conducting file reviews to support workflow efficiency, consistency and adherence to program requirements.
Requirements
- Bachelor of Science - Business Administration/Management
- Relevant professional experience (1-3 years)
Responsibilities
- Review loan files submitted electronically from a network of participating lenders to determine loan eligibility for purchase in accordance with established purchase checklists, program guidelines, and internal policies and procedures.
- Identify missing, incomplete, or inaccurate documentation during file reviews and generate appropriate notifications to lenders.
- Perform follow-up on loan files, as needed, to ensure all deficiencies are resolved and loan meets eligibility requirements for purchase.
- Learn and maintain proficiency in all Purchasing Unit support functions to provide operational coverage as needed.
- Assist staff, support workflow execution and perform file reviews during periods of high volume or staff absence to ensure continuity and efficiency of operations.
- Supervise staff to ensure that loan purchase files are reviewed and cleared in a timely manner to facilitate loan purchase.
- Provide guidance to staff and lenders in resolving complex or unclear issues.
- Assist in monitoring aged loans with outstanding conditions and perform necessary lender outreach to resolve identified issues.
- Collaborate with manager to ensure internal procedures are current and up to date.
- Ensure staff receive appropriate training and remain up to date on any new policies and procedures.
- Maintain misdirected payment queue within the loan servicing system.
- Perform required outreach to lender to ensure timely forwarding of borrower payments, create and manage tasks to help prevent negative impacts to borrower credit profiles.
- Enter initial and final service release premium entries in loan servicing system to support accurate accounting and disbursement of lender payments.
- Work with Post Closing Manager to resolve any lender performance and post-purchase file issues.
- Assist staff with the development of SMART goals and complete required quarterly and annual performance check-ins as required.
- Attend conferences and offsite meetings as directed.
- Prepare and submit monthly unit activity report to the Post Closing Manager.
- Participate in the interview process for potential new hires when vacancies or new positions are needed.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
