Senior Public Safety Technology Engineer

Collin College•McKinney, TX

4d•$96,800 - $118,049•Onsite

About The Position

Provide technical leadership, engineering expertise, operational oversight, and supervision for the college's public safety and campus safety technology, including law enforcement, emergency management, and physical security technology environments. Ensure mission-critical technologies are secure, reliable, integrated, sustainable, and aligned with institutional safety and operational needs. Oversee assigned technical personnel while maintaining direct involvement in complex technical initiatives, system integrations, incident resolution, and technology modernization. Coordinate daily operations, establish work priorities, evaluate employee performance, mentor staff, and ensure effective delivery of public safety technology services. Work collaboratively with Police, Emergency Management, Facilities, Technology Services, and institutional leadership to identify technology needs, assess risks, develop solutions, and continually improve the resilience of public safety technology services. The position is primarily performed in an office or technology environment and may require travel between campus locations, access to secured equipment areas, and occasional work in public safety or emergency operations environments. Work outside normal business hours may be required for critical incidents, emergency operations, planned maintenance, system recovery, or other mission-critical technology needs.

Requirements

Bachelor's degree in Information Technology, Information Systems, Computer Science, Cybersecurity, Emergency Management Technology, Criminal Justice Technology, or a related field from an accredited institution.
Five years of progressively responsible experience supporting public safety, law enforcement, emergency management, physical security, enterprise technology systems, or a related mission-critical technology environment.
Demonstrated experience leading complex technical implementations, systems engineering initiatives, or cross-functional technology projects.
Experience supervising personnel, serving as a technical team lead, or coordinating technical professionals, including work assignment, prioritization, coaching, or performance feedback.
Advanced knowledge of public safety, law enforcement, emergency management, and physical security technology environments, their operational requirements, dependencies, and integration considerations.
Knowledge of public safety systems, including CAD, RMS, 9-1-1 technologies, public safety radio systems, mobile data systems, body-worn cameras, in-vehicle video, and digital evidence management.
Knowledge of physical security technologies, including video surveillance and management systems, electronic access control, credentialing, electronic key management, intrusion detection, and security integrations.
Knowledge of emergency operations technologies, including emergency operations center platforms, incident coordination systems, situational awareness tools, and technologies supporting response and continuity operations.
Knowledge of emergency communications technologies, including mass notification, emergency telephony, public address systems, IP-based speakers and intercoms, radio communications, and multichannel alerting solutions.
Knowledge of operational intelligence capabilities, including centralized monitoring, event correlation, system analytics, dashboards, reporting, and integration of information across public safety platforms.
Knowledge of cybersecurity principles applicable to public safety systems, including identity and access management, privileged access, least privilege, network segmentation, vulnerability management, logging, secure remote access, and information protection.
Knowledge of applicable regulatory and compliance requirements, including the FBI CJIS Security Policy, Texas Administrative Code Chapter 477, and other relevant security and information protection requirements.
Knowledge of technology procurement, vendor management, contract and service performance evaluation, resource planning, and technology investment considerations.
Ability to provide senior-level technical leadership, establish technical direction, coordinate priorities, mentor personnel, and promote consistent operational practices.
Ability to evaluate complex technology environments, identify operational and security risks, assess alternatives, and develop practical, sustainable solutions.
Ability to translate institutional safety, emergency management, and operational requirements into technical strategies, system designs, and actionable recommendations.
Ability to communicate effectively orally and in writing with technical personnel, law enforcement, institutional leadership, vendors, and other stakeholders.
Ability to exercise independent judgment, manage competing priorities, and make sound technical recommendations in time-sensitive, mission-critical environments.
Ability to appropriately handle confidential, law enforcement-sensitive, security-sensitive, and Criminal Justice Information.
Must be able to meet and continuously maintain applicable personnel security, access, and training requirements associated with Criminal Justice Information and other assigned security-sensitive systems.
Must complete and maintain required CJIS security and role-based training, including Local Agency Security Officer training when designated, within established timelines.
Candidates are subject to applicable criminal background checks, personnel security requirements, and ongoing eligibility reviews associated with assigned public safety and Criminal Justice Information systems.
Medium work: exerting up to 50 pounds occasionally, up to 20 pounds frequently, and/or up to 20 pounds constantly; duties may include talking, hearing, seeing, grasping, standing, walking, repetitive motions, stooping, kneeling, crouching, and reaching.

Nice To Haves

One or more relevant professional certifications, such as ASIS Physical Security Professional (PSP), Certified Protection Professional (CPP), or relevant physical security technology certifications.
FEMA Incident Command System (ICS), National Incident Management System (NIMS), or emergency management-related certifications.
Certifications related to public safety radio systems, emergency communications, telecommunications, or related technologies.
Equivalent combination of education and directly related experience.

Responsibilities

Provide senior-level technical leadership, operational oversight, and supervision of assigned personnel responsible for public safety technology systems.
Develop and maintain a public safety technology roadmap addressing institutional needs, system lifecycle, modernization, emerging technologies, operational risks, and sustainability.
Partner with Police, Emergency Management, Facilities, Technology Services, and other stakeholders to identify challenges, assess needs, and develop secure, supportable solutions.
Lead technical planning, evaluation, engineering, design, implementation, and integration of public safety technology solutions aligned with enterprise architecture, interoperability, cybersecurity requirements, and institutional priorities.
Provide technical leadership for emergency operations and communications technologies, including emergency operations center systems, mass notification, public address systems, emergency telephony, radio communications, and related platforms.
Establish and promote technical standards, operational practices, documentation expectations, and service delivery improvements.
Assess mission-critical system availability, resilience, security, and recovery capabilities; coordinate mitigation of technology risks, dependencies, and service deficiencies.
Serve as the senior technical escalation resource for complex incidents, system failures, and cross-functional technology issues; coordinate technical recovery, root-cause analysis, and corrective improvements.
Coordinate technology lifecycle planning, vendor evaluations, procurement recommendations, technology refresh initiatives, and resource requirements.
Coordinate with Cybersecurity, Infrastructure, and other teams to ensure compliance with security policies, regulatory requirements, and information protection standards, including CJIS requirements where applicable.
Serve as the designated Local Agency Security Officer when assigned.
Support emergency preparedness, continuity planning, and response exercises by evaluating technology readiness, communications capabilities, service dependencies, and recovery requirements; participate in after-action reviews and coordinate improvements.
Establish and evaluate service performance indicators, system reliability measures, vendor performance, and operational trends; recommend improvements.
Perform other duties as assigned and maintain standards in accordance with college policies, procedures, and Core Values.