Senior Property Manager

Colliers International • Toronto, ON

9d • Onsite

About The Position

The Senior Property Manager is a seasoned leader with extensive experience overseeing large, high-profile property portfolios, managing both operational and financial activities. This role is responsible for the comprehensive management of a commercial portfolio, ensuring alignment with ownership goals and objectives. The Senior Property Manager fosters strong relationships with clients, tenants, and vendors while serving as a trusted advisor, delivering strategic solutions to optimise property performance. This position is a Senior Property Manager role in downtown Toronto. As a Senior Property Manager, you will be involved in all aspects of managing a commercial and retail portfolio on behalf of our client. Working collaboratively and overseeing a dynamic team, you are comfortable handling operations and financial and administrative activities, managing important relationships with our tenants, property owners, and vendors. You’ll have the opportunity to share your innovative ideas to continually add value. You develop and maintain strong relationships with the property owner, tenants, vendors and contractors. You effectively mentor and manage your team. You effectively manage your day and can anticipate challenges and respond accordingly. You work collaboratively on capital projects and all aspects of property operations. You enjoy working in a high-paced environment with minimal direction/supervision.

Requirements

• Minimum 8-10 years related property management experience with commercial properties, including retail, office and industrial.
• Strong interpersonal skills, along with a high degree of professionalism and hunger for success
• Must have experience with CAM Reconciliations and a strong financial/budgeting background.
• Previous experience with managing a team
• Understanding of the local market and competitive settings.
• Continuing involvement with professional organisations such as BOMA, IREM, and ICSC.
• Excellent client relationship skills, both with owners and tenants.
• Independent, self-starter, team player.
• Excellent organisational and communication skills.
• Able to work under pressure, deal with multiple deadlines, effectively handle stressful situations, deal intuitively with situations, and work with minimal direction/supervision.
• Able to effectively multitask and recognise and address important and time-sensitive tasks and matters.
• Role model, conscientious, reliable, and flexible.
• Ability to provide mentorship and encourage leadership and growth in others.
• High degree of professionalism and passion for success.
• Advanced skills in Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook).
• Exhibit a high level of professionalism and excellent interpersonal skills
• Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail.
• Applicants must be currently authorized to work in Canada on a full-time basis.
• The employer will not sponsor applicants for work visas.

Nice To Haves

• CPM, RPA, CSM designations preferred.

Responsibilities

• Supervise portfolio personnel and resources to ensure property is properly maintained and owner objectives are met.
• Responsible for leading and managing staff, including hiring, training, coaching and evaluating performance.
• Supervise on-site personnel.
• Assist with the supervision of construction management projects as required.
• Maintain owner relationship and satisfaction through appropriate communication (visual, written and oral).
• Maintain tenant contacts and satisfaction through appropriate communication (visual, written and oral).
• Administer and ensure compliance with the terms of all tenant leases (LLW, TI, LOC, etc.).
• Develop and maintain Tenant Manual.
• Responsible for annual budget preparation and tenant reconciliations for review and approval by senior management and ownership.
• Prepare monthly and quarterly ownership reports.
• Understand the portfolio's financial performance relative to the owner's goals and objectives.
• Approve purchase orders, invoices and rent-up schedules.
• Oversee collection of rent, payment of expenses and compliance with lease terms.
• Oversee and participate in the preparation of annual adjustments/reconciliations for the portfolio.
• Monitor gross sales reports for retail properties.
• Assure timely reporting from tenants and billing of the annual percentage of rent as required.
• Coordinate tenant sales audits.
• Prepare and submit annual operating and capital budgets for owner approval, including comments and assumptions for the same.
• Approve payables and establish priorities of payment when necessary.
• CAM and operating expense reconciliation.
• Review monthly financials and prepare comments for owners, and recommend corrective action as necessary.
• Monitor real estate taxes and assessed valuations to ensure proper levels of taxation.
• Control expense commitments and develop expenditure procedures to adhere to budget guidelines.
• Develop and maintain building procedures, utilising building staff as appropriate.
• Conduct property inspections.
• Ensure vacant space, including monitoring efforts, is in place.
• Develop and maintain long-range plans (rehab/modernisation), including maintaining knowledge on competing properties.
• Preparation of proposals and presentations to clients.
• Start-up of new management assignments.
• Work in collaboration with the SOM.

Benefits

• Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.
• Career growth: Advance your career and achieve your goals with industry-leading training and development programs.
• Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
• Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.
• Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community.
• Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed