About The Position

IMT Residential is hiring an experienced, bilingual Senior Community Manager (Property Manager) to lead a 970-unit multifamily community in Houston, Texas. The role assumes full responsibility for the community’s overall operations, including team leadership, resident satisfaction, financial performance, and maintaining high operational standards. It requires an experienced property management professional with strong leadership skills, sound business judgment, and the ability to manage a large, high-volume apartment community. The advertised pay range is $110,000–$125,000 per year, depending on skills and experience. Bonuses are available to all associates at the properties, based on team performance. IMT describes a collaborative, team-oriented environment and offers a compensation and benefits package that includes medical, dental, and vision coverage, wellbeing programs, gym membership contributions, a 401(k) with company match, medical and dependent-care flexible spending accounts, life insurance, a 20% housing discount, paid time off, vacation, holidays, training and mentorship programs, and community and company events.

Requirements

  • Fluency in English and Spanish, including verbal and written communication.
  • At least 5 years of multifamily housing management experience.
  • Strong knowledge of property bookkeeping, budgets, and financial reporting.
  • Proven ability to lead, coach, and develop high-performing leasing and service teams.
  • Exceptional customer service and verbal and written communication skills.
  • Strong organizational, multitasking, and problem-solving skills.
  • Ability to work well in a high-volume and sometimes stressful environment.
  • Ability to work independently and make sound business decisions.
  • Positive attitude and desire to learn and develop skills.
  • Computer skills, including experience with property management software and ability to open and close service tickets.
  • Active and valid driver’s license.

Nice To Haves

  • Experience managing apartment communities with 500 or more units is strongly preferred; experience managing communities with 750 or more units is a plus.
  • College education preferred.
  • ARM or CAM designation preferred.

Responsibilities

  • Lead the leasing and service associates.
  • Drive financial results to meet IMT’s income and expense goals.
  • Lead sales through continuous involvement in leasing, including leasing apartment homes, renewing leases, developing team skills, marketing the community, and monitoring market conditions.
  • Partner with the Service Manager to ensure property site conditions are in good working order and maintain excellent curb appeal.
  • Maintain an open-door policy with residents, provide outstanding customer service, and build lasting relationships.
  • Comply with Fair Housing laws and regulations and IMT’s policies and procedures.
  • Perform bookkeeping and financial tasks, including rent collection, delinquency management, move-out statements, and financial and variance reports.
  • Complete additional projects and duties as assigned by the Regional Manager.

Benefits

  • Medical, dental, and vision coverage
  • Wellbeing programs
  • Gym membership contributions
  • 401(k) with company match
  • Medical and dependent-care flexible spending accounts
  • Life insurance
  • 20% housing discount
  • Comprehensive training programs and mentorships
  • Community Manager Designation Program with training courses that may support career advancement, bonuses, and pay raises
  • Paid time off, vacation, and holidays
  • Monthly team-performance bonuses for associates at the properties
  • Office, regional, and nationwide events, including team lunches, community service opportunities, apartment industry events, contests, and year-end celebrations
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