Senior Property & Casualty Account Manager

Community Financial System, Inc.•Syracuse, NY

1d•Hybrid

About The Position

OneGroup is a team of more than 200 insurance and risk management professionals who are ONE company acting as ONE team, with ONE focus and ONE mission: To serve each client as our ONE client. OneGroup is one of the fastest growing independent insurance and risk management organizations in the northeast. With team members in 18 locations, OneGroup can provide best in class client resources while maintaining an entrepreneurial, friendly and fun environment. A subsidiary of Community Bank, NA (NYSE: CBU), OneGroup is headquartered in Syracuse, NY. OneGroup’s company culture sets us apart from the rest. Our core values, what we call “The OneGroup Way” consists of the following: Knowledge Development - Professional growth but also understanding the company, workflow processes, and the right people to get the job done. Adopting a growth mindset in everything we do. Big Picture – How your individual contributions connect to the bigger things around us that can make a difference to the client. How do you utilize your talents and the attributes of those around you to create a unique solution for the client. Acknowledgement – Recognize others contributions, appreciate what others do and their strengths. Transparency – An environment that encourages open communication and feedback. Bigger Purpose – How do we become more than just an insurance company to our clients? We seek to enhance our client’s businesses, support their mission, and understand their challenges.

Requirements

High School Diploma
Property/Casualty License Required
Maintain Agent/Broker License through continuing education
Earn or maintain CISR Designation
5 years Insurance Experience Required
Experience working on accounts in Construction and/or Real Estate
Working knowledge of Agency Management Systems
Ability to use menu-driven software in addition to Microsoft office to include Outlook, Word and Excel programs
Knowledge of Acord forms
Self-motivated, ability to work independently and within a team
Good organizational skills with the ability to manage multiple tasks efficiently
Excellent oral and written communication and interpersonal skills
An interest in meeting new people and relationship management skills
Display trustworthiness, integrity, sincerity and discretion
Good customer service skills
A results-driven approach to meet core responsibilities and deadlines
Attention to detail and accurate record keeping
The ability to develop and deliver innovative ideas
Excellent time management skills
Must possess a valid driver’s license and clean motor vehicle record
All applicants must be 18 years of age or older.

Nice To Haves

Experience in the Applied Epic system is a plus but not required

Responsibilities

Manages a book of assigned Commercial Lines accounts.
Markets new and existing clients to prospective carriers to obtain competitive coverage and premiums.
Provides service to commercial clients and maintains a high retention of customers.
Responsible for detailed coverage analysis as well as consultation and coverage recommendations to clients.
Builds long-term relationships with clients.
Plays a central role in introducing new insurance products.
Maintains the suitability of existing insurance programs.
Develops and maintains good working relationships with clients.
Introduces and promotes new products through communication with clients.
Increases the profitability of existing product lines by encouraging clients to use added-value services wherever possible.
Consults on the most effective coverage for a particular need.
Delivers good customer service by responding swiftly to queries and concerns from clients.
Communicates with colleagues & carrier representatives to maintain knowledge of new and existing products and online quoting platforms.
Prepares complete and accurate submissions to insurance carriers including narrative & loss analysis.
Follows-up with Insurance Carriers to ensure they have adequate information to deliver a timely quote.
Works with producers to obtain additional information from clients required for Insurance Carriers offering quotes.
Checks quotes against Agency Management System for accuracy of coverage.
Reviews, updates, and inputs quoted data into company proposals.
Binds coverage and updates Agency Management System to reflect issuance instructions.
Works within team, other departments and with Producer or Account Executive to discuss the execution of strategies.
Participates in meetings with Carriers to obtain knowledge of markets.
Ensures compliance with procedures of OneGroup by keeping up to date with all changes.
Negotiates with underwriters to amend policies where necessary in order to meet client demand.
Participates in seminars and training for skill and knowledge development.
Performs other duties as required.