Senior Property Associate

JLL•New York, NY
•$75,000 - $85,000•Onsite

About The Position

JLL is seeking a Senior Property Associate to join its Property Management Team for a prominent client. This is an on-site role supporting a portfolio of Class A buildings in Chelsea, New York. The associate helps ensure smooth and safe property operations and serves as a liaison among tenants, property managers, vendors, and other stakeholders. The role also provides accounting and financial support, maintains positive tenant relations, and delivers customer service. The associate leads specialized projects, mentors new team members, and manages critical administrative functions. The position offers an opportunity to develop a career in commercial property management alongside experienced professionals.

Requirements

  • At least 2 years of commercial real estate or property management experience.
  • Experience with Yardi, Kardin, and/or MRI property management software.
  • At least 2 years of experience in a customer service or customer-facing position.
  • Bachelor’s degree in Business, Real Estate, Communications, or a related field.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Positive attitude and eagerness to grow within the commercial real estate industry.
  • Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Responsibilities

  • Provide customer service to tenants by responding to inquiries, processing service requests, and coordinating resolutions to maintenance issues.
  • Support the property management team with data entry, document preparation, and maintenance of property records and databases.
  • Coordinate vendors and work orders to ensure timely completion of maintenance and repair activities.
  • Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients.
  • Support lease administration, including tenant move-in processes, document filing, and communication coordination.
  • Lead tenant events, building communications, and community engagement initiatives.
  • Perform other tasks required by Property Management Agreements, local ordinances, or property operations.
  • Maintain an on-site presence.
  • Lead specialized projects, mentor new team members, and manage critical administrative functions.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.
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