Senior Project & Program Manager (Sales Lifecyle - Software) - Hybrid (USA) R0056482

Wolters Kluwer•Tampa, FL

1d•$71,300 - $124,500•Hybrid

About The Position

The Senior Project & Program Manager (Sales Lifecycle - Software) is responsible for guiding assigned projects through the customer onboarding and post-sales lifecycle to successful close. This role operates with limited direction, exercising significant autonomy in determining objectives, approaches, and execution plans. The position is highly collaborative, partnering closely with clients, internal stakeholders, vendors, and cross-functional teams—including the PS team—to ensure projects advance efficiently and high-quality solutions and services are delivered, while maintaining customer satisfaction. This is a hybrid role requiring eight days a month in the closest office (USA) within 50 miles.

Requirements

Project Scheduling: Develop and manage detailed schedules.
Documentation Excellence: Maintain comprehensive documentation.
Effective Communication: Facilitate open and clear communication.
Budget Management: Track and report on project milestones.
Stakeholder Coordination: Maintain effective stakeholder relationships.
Project Tools Proficiency: Skilled with project management software.
Risk Assessment: Conduct assessments and implement plans.
Change Implementation: Manage scope and implement changes.
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Responsibilities

Lead projects from initial concept through final implementation, including planning, execution, monitoring, and close-out.
Develop and manage detailed project plans, schedules, estimates, resource plans, and status reporting.
Establish and apply project standards, best practices, procedures, and quality metrics.
Set, manage, and communicate customer expectations throughout the project lifecycle.
Ensure deliverables meet quality standards and internal policy requirements.
Coordinate partner and vendor activities and deliverables.
Provide technical and analytical guidance to project teams as needed.
Monitor scope, schedule, cost, quality, risks, and issues, escalating when appropriate.
Manage project budgets and perform revenue, margin, and utilization analysis.
Communicate status, risks, and outcomes to sponsors and stakeholders.
Drive continuous improvement in delivery models and execution.