Senior Project/Program Management

Fiserv•Remote, Tennessee, TN

1d•Remote

About The Position

We are seeking a seasoned Senior Project or Program Manager with deep expertise in managing complex client engagements, particularly within the banking industry, to join our dynamic team. This role is ideal for a strategic leader who excels in managing large-scale projects, building strong executive relationships, and driving successful outcomes through effective governance, risk management, and stakeholder engagement.

Requirements

10+ years of project or program management experience, ideally in banking or financial services.
Proven experience leading conversion projects and M&A integrations.
Exceptional stakeholder management skills, with a demonstrated ability to build relationships at the executive level.
Deep understanding of program-level risk, issue, and schedule management.
Ability to manage multiple workstreams and adapt to dynamic client environments.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

PMP or similar certification preferred.
Leverage strong knowledge of bank operations to guide conversations, identify impacts, and shape solutions—while detailed functional expertise is not required, a working knowledge is beneficial.
Have an in-depth understanding of the technical ecosystems that most institutions rely on to operate. While specific core provider knowledge is helpful, understanding should be core agnostic.

Responsibilities

Serve as the primary point of contact and trusted advisor to executive sponsors, owning the client relationship across complex engagements or multiple concurrent programs.
Lead and facilitate executive-level discussions, ensuring alignment across business and technology stakeholders.
Drive full project lifecycle delivery, including planning, execution, and delivery of banking conversion initiatives and M&A activities.
Oversee program governance including risk management, schedule oversight, and issue/action tracking to ensure timely and successful delivery.
Provide strategic and objective feedback to clients, holding all parties accountable and maintaining momentum throughout the engagement.
Manage and mentor multiple sub-project managers (internal and external) to ensure consistent project execution and alignment with overall program goals.
Leverage strong knowledge of bank operations to guide conversations, identify impacts, and shape solutions—while detailed functional expertise is not required, a working knowledge is beneficial.
Have an in-depth understanding of the technical ecosystems that most institutions rely on to operate. While specific core provider knowledge is helpful, understanding should be core agnostic.

Benefits

Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave