Senior Project Manager (Temp-to-Perm)

M Booth • New York, NY

2d • $75,000 - $89,000 • Hybrid

About The Position

M Booth has an immediate opportunity for a Temp to Perm Senior Project Manager to join our growing Creative team. The Senior Project Manager – Innovation & Social is a high-impact operational role designed to manage, route, and optimize workflows across two core agency capabilities: Innovation Tech / GEO and our Social Media Center of Excellence (CoE). Working directly alongside the Project Management Lead, you will partner with leadership to evaluate, edit, and customize our existing Monday.com workflows and intake channels to best fit the unique needs of these specialized teams. In this role, you will be the first point of contact for new projects. You will eliminate internal process chaos by tailoring intake forms, setting up dynamic tracking dashboards, routing requests to the appropriate team members, and actively shielding key technical leads and creative specialists from ad-hoc, direct asks. Sitting directly between requesting account teams, developers, and specialized delivery leads, you will ensure clear scoping, capacity protection, and on-time execution.

Requirements

• 5-7+ years of progressive project management within a fast-paced creative, PR, or digital marketing agency environment.
• Demonstrated experience customizing, refining, and scaling existing project management platforms and intake workflows in agency settings.
• Proven track record of working directly alongside developers, technical leads, and creative engineers—understanding technical terminology, developer workflows, and technical scope translation.
• Practical experience or high enthusiasm for sourcing, implementing, and leveraging AI tools and advanced platform integrations to automate project management workflows and eliminate repetitive admin tasks.
• Broad operational understanding of modern digital marketing ecosystems, including social media execution pipelines and emerging AI search/tech concepts (e.g., Generative Engine Optimization / GEO, prompt-based workflows, LLM search behaviors).
• Strong proficiency in Monday.com architecture, including editing custom intake forms, managing automated task-routing recipes, and building clear dashboard views.
• Exceptional communication and active listening skills, with a proven ability to engage internal account teams and clients, truly understand their underlying needs, and keep everyone aligned with clarity, empathy, and diplomacy.

Nice To Haves

• Experience with third party integration tools like Zapier or Make is a big plus.

Responsibilities

• Partner directly with the Project Management Lead to review, edit, and customize existing agency Monday.com workflows, boards, and automation recipes to seamlessly support the Innovation Tech/GEO and Social CoE teams.
• Adapt and maintain existing intake forms and standard operating procedures to ensure all incoming AI/GEO and Social CoE requests are properly scoped and routed.
• Continuously evaluate tool performance, gather feedback from technical and account leads, and make updates to keep our project tracking lean and effective.
• Act as the primary operational buffer for specialized talent, redirecting ad-hoc requests into formal Monday.com queues, clarifying vague briefs with account teams, and setting realistic priority levels.
• Intelligently allocate and route approved work to developers, AI leads, and social strategists based on live capacity—safeguarding specialists from overload and unmanaged task switching.
• Log, schedule, and track all projects from briefing through final delivery using Monday.com, facilitating regular status huddles and holding teams accountable to milestone deadlines.
• Actively experiment with and leverage AI tools, Monday.com automations, and platform integrations to streamline project management workflows, speed up intake processing, and improve team velocity.
• Onboard and educate account teams on how to properly brief, request, and collaborate with the Innovation and Social CoE hubs.
• Deliver clear, actionable status updates to internal account leads and executive leadership regarding project health, risks, and queue timelines.

Benefits

• Professional growth and development programs to help advance your career
• Comprehensive health care and wellness plans for your entire family
• A 401(k) Savings Plan and Flexible Spending Accounts
• Paid holidays, Unlimited Paid Time Off (Personal, Sick, Vacation), and Summer Fridays
• Family Leave
• Well-Being Programs
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed