Senior Project Manager

Diversified • Philadelphia, PA

5d • $115,000 - $136,000 • Hybrid

About The Position

A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. The PM depends on the help of other people to perform most of the actual activities of the project. A project manager’s role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. The Senior Project Manager will also mentor other Project Managers within the company. The SPM will be assigned the largest, most complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel.

Requirements

• A minimum of 5+ years of experience as a project manager in a commercial construction trades or AV commercial settings is required.
• Deep knowledge and experience with audio/video systems.
• Knowledgeable of low voltage electrical projects.
• Strong verbal and written communication skills.
• Supervisory and people skills.
• Ability and skills to diagnose and resolve complex technical, political and people-related problems.
• Great people leadership skills.
• Strong financial background in project cost accounting.
• High level of both written and verbal communication skills.
• Client-focused and able to understand how they can use technology to meet their business needs.
• Approachable; works well on teams. Is a natural leader.
• Delegates effectively.
• Good at setting and managing people’s expectations.
• Personally organized, manages time well, and sets clear priorities.
• Sets an example for preparation, punctuality, and professional appearance.
• Excellent at planning.
• Forecasts and manages risks.
• Problem solver who can remain effective in tense situations.
• Associates/Bachelors degree required and/or equivalent experience.
• A PMP certification from the Project Management Institute.
• AVIXA CTS certification.
• Possess a valid driver’s license in their state of residence.

Nice To Haves

• Other relevant certifications may be required or preferred based on the technology focus of the position.

Responsibilities

• Overseeing and performing project management functions on all AVE projects, budgets and scopes.
• Acting as the person responsible on assigned projects and having direct control over all project activities.
• Mentoring other Project Managers within the company.
• Being assigned the largest, most complex and sensitive projects.
• Providing direction to a wide range of internal and external personnel.
• Managing projects and communicating with all project stakeholders.
• Following and helping to improve established Diversified processes.
• Developing a strong long-term relationship with the client as the primary interface.
• Managing the client relationship, including expectations, communications and satisfaction.
• Coordinating and communicating activities associated with the timely, accurate and on-budget completion of the project.
• Engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
• Providing support and assistance to team members as needed.
• Ensuring appropriate and frequent communication between stakeholders and resolving conflict.
• Designing, planning, and coordinating work teams with regard to AVE installation projects.
• Assuming ownership of individual projects and assignments.
• Establishing and maintaining communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc.
• Leading a team on large projects.
• Developing and communicating project updates.
• Providing constant monitoring of labor, equipment and materials budgets.
• Providing and/or directing technical and administrative support to project team members.
• Developing and maintaining all related project schedules.
• Performing field verification of prospective work site and documenting all issues.
• Coordinating all drawings and documentation between all internal and external stakeholders.
• Facilitating and directing design reviews.
• Coordinating all system programming and final checkout of systems.
• Providing punch-list of remaining tasks after substantial completion.
• Contracting with contractors and other trades when necessary.
• Monitoring status of projects including cost, timing and staffing.
• Ensuring quality and continuous improvement.
• Coordinating training & turnover of projects to client, service department, & sales.
• Negotiating a complex set of variables between system design, site conditions and client expectations.
• Communicating verbally and in writing to manage project variables.
• Managing schedules, budgets, scope, quality and client satisfaction.
• Taking full ownership of project.
• Acting as the single point of responsibility and accountability for the project.
• Ensuring schedule performance, quality of solution delivered to client, and client satisfaction.
• Managing and reporting on the project’s financials, including ensuring budget performance and profitability.
• Ensuring timely and correct billings to client.
• Demonstrating proactivity, responsiveness, and follow through.
• Communicating decision options to stakeholders and managing those decisions.

Benefits

• Multiple medical plan options to fit you and your family’s needs
• HSA & HRA company contributions
• Dental coverage, including orthodontic benefits, and vision plans
• Company-paid benefits
• Basic Life, AD&D
• Short-Term and Long-Term Disability insurance
• Employee Assistance Program (EAP)
• Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
• 401k with company match
• Paid maternity leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree