Senior Project Manager – Everbridge BCIC Implementation

Lumen Solutions Group Inc•Washington, DC

7d•Hybrid

About The Position

The Project Manager will partner closely with a technical lead and an Everbridge subject-matter expert supporting day-to-day platform configuration. This role involves leading the Everbridge BCIC implementation across the full project lifecycle, from planning and requirements through deployment, testing, user adoption, and operational transition. The Project Manager will also manage multiple related projects or workstreams, coordinate dependencies, and define, manage, and control project scope, schedule, budget, milestones, risks, issues, assumptions, decisions, dependencies, resources, and deliverables. They will develop and maintain project documentation and governance artifacts required by the organization's PMLP methodology, prepare the project for formal governance reviews and quality gates, track approvals, and ensure required processes are followed. Identifying delivery risks early and developing practical mitigation and recovery plans is also a key aspect of this role. Additionally, the Project Manager will translate business continuity and emergency management objectives into a structured implementation roadmap and executable delivery plan, coordinating implementation activities across Everbridge BCIC capabilities. This includes Business Impact Assessments, business continuity and disaster recovery plans, workflow design and automation, dependency mapping, reporting and dashboards, system and data integrations, testing, and user adoption. The role requires close collaboration with the technical lead, Everbridge SME, Emergency Management stakeholders, architects, business analysts, developers, quality-control teams, and third-party vendors, ensuring functional requirements, technical dependencies, integration needs, test readiness, training, communications, and adoption activities are addressed. Establishing clear accountability for decisions, action items, deliverables, approvals, dependencies, and cross-functional handoffs is crucial. Financial management includes developing, maintaining, and submitting detailed project financial forecasts, managing expenditures, and maintaining monthly financial forecast accuracy. The Project Manager will also prepare weekly and monthly status reports, dashboards, executive summaries, financial updates, risk reports, and escalations, meeting reporting requirements for Digital Technology leadership, Enterprise PMO, and Finance.

Requirements

Bachelor's degree.
PMP certification.
10+ years of progressive IT project-management experience, including leadership of complex system-development or enterprise-application implementations.
Demonstrated experience working within a formal system-development and project-governance methodology involving required documentation, stage/quality gates, executive reporting, and delivery controls.
Strong knowledge of business continuity frameworks and the ability to lead business and technical teams through continuity-focused requirements and implementation activities.
Familiarity with Everbridge BCIC and its use within business-continuity and emergency-management programs.
Proven ability to manage cross-functional teams, third-party vendors, competing priorities, and multiple workstreams while delivering projects on schedule and within budget.
Strong project financial-management experience, including forecasting, variance management, accruals, vendor costs, and executive-level financial reporting.
Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Microsoft Project/Project Enterprise.
Excellent written, verbal, presentation, facilitation, stakeholder-management, and executive-communication skills.

Nice To Haves

Extensive direct experience leading an Everbridge BCIC implementation, deployment, or major transformation.
Experience implementing Business Impact Assessments, business continuity plans, disaster recovery plans, workflows, dependency mapping, reporting, system integrations, testing, and organizational adoption.
Experience supporting emergency-management, safety, security, or other high-availability operational stakeholders.
Experience restarting or stabilizing an early-stage implementation following a transition in project leadership.
Experience working within a large, matrixed, regulated, transportation, infrastructure, or public-sector environment.

Responsibilities

Lead the Everbridge BCIC implementation across the full project lifecycle, from planning and requirements through deployment, testing, user adoption, and operational transition.
Manage multiple related projects or workstreams and coordinate dependencies across business and Digital Technology teams.
Define, manage, and control project scope, schedule, budget, milestones, risks, issues, assumptions, decisions, dependencies, resources, and deliverables.
Develop and maintain project documentation and governance artifacts required by the organization's PMLP methodology.
Prepare the project for formal governance reviews and quality gates, track approvals, and ensure required processes are followed.
Identify delivery risks early and develop practical mitigation and recovery plans when scope, schedule, budget, resources, or dependencies are at risk.
Translate business continuity and emergency management objectives into a structured implementation roadmap and executable delivery plan.
Coordinate implementation activities across Everbridge BCIC capabilities, including: Business Impact Assessments, Business continuity and disaster recovery plans, Workflow design and automation, Dependency mapping, Reporting and dashboards, System and data integrations, Testing, User adoption.
Work closely with the technical lead, Everbridge SME, Emergency Management stakeholders, architects, business analysts, developers, quality-control teams, and third-party vendors.
Ensure functional requirements, technical dependencies, integration needs, test readiness, training, communications, and adoption activities are addressed.
Establish clear accountability for decisions, action items, deliverables, approvals, dependencies, and cross-functional handoffs.
Develop, maintain, and submit detailed project financial forecasts covering labor, vendor spend, hardware, software, and other project-related costs.
Manage actual expenditures, commitments, invoices, accruals, forecast updates, and budget variances throughout the project lifecycle.
Maintain monthly financial forecast accuracy within approximately ±5% and properly document project accruals.
Prepare weekly and monthly status reports, dashboards, executive summaries, financial updates, risk reports, and escalations.
Meet project and program reporting requirements for Digital Technology leadership, Enterprise PMO, and Finance.