Senior Project Manager (Freight Club)

Cymax Group Technologies•Vancouver, BC

10d•Hybrid

About The Position

Freight Club is seeking a Senior Project Manager to be 100% dedicated to their operations. This role is crucial for driving complex, cross-functional initiatives from conception through to completion, ensuring structured and disciplined project leadership. The Senior Project Manager will serve as the execution backbone for Freight Club's strategic pillars, including customer retention, cost optimization, revenue growth, sales effectiveness, and AI & automation. The position requires an individual who can build operating frameworks, apply structured methodologies like Lean Six Sigma/DMAIC, and independently manage the project lifecycle without constant oversight from senior leadership. This is a hybrid role based in Vancouver, BC, requiring approximately 2-3 days per week in the Gastown office.

Requirements

Demonstrated success leading complex, cross-functional strategic projects in a fast-paced technology, logistics, or ecommerce environment.
Working knowledge of Lean Six Sigma or DMAIC methodology — you don’t just know the acronym, you’ve applied it.
The judgment to right-size rigor to the problem — you’re comfortable operating at speed in a fast-moving culture without cutting corners on the disciplines that protect against expensive, hard-to-reverse failures.
Proven ability to drive cross-functional alignment across teams with competing priorities, without relying on formal authority.
Strong requirements gathering and operational readiness capabilities — you know how to translate strategy into structured execution.
Exceptional written and verbal communication skills; able to adapt your communication style from frontline operators to executive stakeholders.
Experience building and maintaining project governance frameworks, dashboards, and status reporting that actually get used.

Nice To Haves

PMP, Lean Six Sigma Green Belt or Black Belt, or equivalent certification.
Experience in logistics, freight, supply chain, or ecommerce operations.
Familiarity with project management and collaboration tools (Asana, Jira, Monday.com, or similar).
Exposure to AI, automation, or data-driven operations initiatives.

Responsibilities

Own the end-to-end project lifecycle for large, complex strategic initiatives across Operations, Logistics, Sales, and Technology — from scoping and requirements through implementation and control.
Apply Lean Six Sigma / DMAIC with judgment, calibrating the depth of structure to the risk and reversibility of the decision — full rigor on high-stakes, irreversible initiatives; compressed cycles on the bulk of strategic work; DMAIC-informed sprints on small or urgent problems.
Build operating models and governance frameworks that enable consistent, repeatable delivery across cross-functional workstreams.
Identify and resolve cross-functional dependencies, escalating blockers before they become delays.
Drive alignment across Operations, Logistics, Sales, Finance, Analytics, and Product — maintaining a single, authoritative view of project status, decisions, and risks.
Serve as a neutral broker in cross-functional conflicts, resolving issues without escalating unnecessarily to SLT.
Provide structured weekly status reporting to leadership — clean signal, not noise — so Directors and the GM can focus on strategic work rather than execution-level firefighting.
Lead structured requirements gathering with all relevant stakeholders, ensuring product and operational needs are fully captured before implementation begins.
Develop and maintain operational readiness plans — including process documentation, workflow design, team training, and go-live sequencing — for every major initiative.
Define success metrics and rollout controls upfront, enabling early detection of project failures and disciplined course correction.
Own and maintain the Freight Club Strategic Initiative Tracker, providing real-time visibility across all active workstreams.
Document decisions, lessons learned, and project artifacts in a way that compounds over time and survives organizational change.
Identify patterns across initiative cycles and recommend process improvements to the SLT.

Benefits

Competitive compensation
Hybrid flexibility
Downtown Vancouver location in Gastown
Impact: Your work will directly influence the success and growth of our business.
Growth: Opportunities for professional development and career advancement.
Hybrid-First Environment: Embrace flexibility and choice.
Culture: A collaborative and supportive work environment where your contributions are valued.
Health and wellness support for our team members and their families including an employee assistance program
100% paid health and dental benefits in Canada
Paid time off
Easy access to online and phone-based counselling services