Senior Project Manager | Los Angeles

Mace•Los Angeles, CA

19h•Onsite

About The Position

Mace is seeking a full‑time Senior Project Manager to lead the end‑to‑end delivery of a high‑profile, multi‑million‑dollar mixed‑use retail project in Los Angeles for a globally recognized sportswear and lifestyle brand. The development includes a flagship retail with immersive brand experiences, mixed‑use components such as branded workplace, showroom, and community/activation areas, combining and activating multiple separate, adjacent buildings, and high‑design architectural expression aligned to global brand standards. The role is client‑facing and positioned as an Owner’s Representative, responsible for safeguarding quality, schedule, cost and safety performance across all phases of delivery. The successful candidate will join a high-energy and rapidly expanding consultancy team.

Requirements

Tertiary qualifications in a related field such as project management and/or construction related discipline (MS preferred), or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge.
8+ years of client-facing project leadership experience, including delivery of flagship retail, mixed‑use, experiential, or high‑design projects.
Effectively managed large, diverse, integrated team(s) on large complex and multi-phase projects within Los Angeles.
Demonstrated understanding of retail construction and specialty vendor coordination.
Substantial experience in the construction phase of projects.
Experience of developing and forming relationships with senior stakeholders.
Strong communication, presentation, and executive‑level reporting skills.
Commercial and financial acumen.
Experience with US procurement and delivery methods (DBB, DB, CMAR) and commercial contract administration.
Proficiency in project management tools; MS Project or P6, cost/controls basics, and common data environments (SharePoint, Procore, Aconex, ACC/BIM 360, or similar).

Nice To Haves

Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.
Project management institute (PMI) certification or program management certification.
Experience with Los Angeles specific entitlements (e.g., City of West Hollywood approvals)
Strong Los Angeles industry network including designers, GCs, and retail specialty vendors.
Experience contributing to work winning and business growth.

Responsibilities

Demonstrating Mace's value of safety first, including promoting and following health, safety and environment (HSE) policies and regulations, and committing to enhancing site safety culture and initiatives throughout all phases of the project.
Providing strategic advice and acting as the key client and consultant interface from project inception/brief, through development and planning, contractor procurement and construction phase.
Establishing key relationships with the client and other key stakeholders (real estate development, retail operations, digital, merchandising, IT, finance, procurement, branding etc.)
Communicating with executive-level stakeholders.
Directing and managing the performance of cross-functional project teams, specialist retail design teams, consultants, contractors and vendors to ensure successful execution.
Coordinating the project team to obtain entitlements from the city of west Hollywood, and landlord/lease requirements.
Implementing an appropriate and effective project management framework, including establishing and managing effective project governance, processes and systems to be utilized throughout a project.
Producing and maintaining the project execution plan (PEP), RACI, risk log, and change control register.
Managing and documenting weekly progress and coordination meetings.
Managing the reporting and the flow of project information between the team and the client.
Monitoring and applying performance management techniques and using KPI’s to improve project performance.
Determining, procuring and arranging technical services and external resources required for the project on behalf of the client organization, including developing and coordinating briefs and scopes, reviewing fees and proposals, undertaking bid leveling, and making recommendations.
Performing contract administration for consultants and contractors (change requests, risk identification, payment application reviews etc.)
Conducting site inspections to verify progress and provide quality assurance.
Managing project budgets and financials, including leading value engineering and cost optimization activities.
Developing master schedules and integrating stakeholder, consultant, contractor and vendor delivery schedules.
Partnering with project stakeholders to drive proactive risk management and mitigation strategies.
Anticipating and implementing strategies to address quality, safety, health and environment issues.
Coordinating closeout activities including punch lists, commissioning, training, and post-occupancy support.
Ensuring approved handover documentation is coordinated and provided prior to completion.
Providing subject matter knowledge from the broader Mace projects and business units to support teams and ensure optimal project outcomes.
Actively networking so to innovate, and seek understanding of best practice, utilizing the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.
Promoting a diverse and inclusive working environment and understanding the importance of the wellbeing of the people in your team.
Supporting the long-term development of your function or business unit (BU), creating a sustainable business future.