Sr Services Project Manager

UKG • ,

4d • $83,500 - $119,050

About The Position

UKG is seeking a customer-focused Senior Project Manager to lead implementations of UKG Pro Suite for customers. The role manages multiple implementation projects and partners with customers and internal teams to support successful, on-time deployments and deliver an exceptional customer experience.

Requirements

• At least 3 years of project management experience, preferably in Human Capital Management (HCM).
• Experience managing projects with cross-functional or virtual teams.
• Experience working with complex customer implementations.

Nice To Haves

• SaaS implementation experience.
• Proven ability to manage multiple complex projects simultaneously.
• Strong leadership, communication, and customer consulting skills.
• Ability to build relationships with customer executives.
• Strong decision-making, organization, and prioritization skills.
• Knowledge of HR, payroll, and benefits processes.
• Comfort working in a fast-paced environment with changing priorities.
• Experience managing project risks, negotiations, and escalations.

Responsibilities

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for key milestones and commitments.
• Navigate challenging situations with professionalism and confidence.

Benefits

• Flexibility
• Benefits
• Employees may be eligible to participate in a performance-based bonus plan.
• Employees may be eligible to receive restricted stock unit awards as part of total compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed