Senior Project Manager - Platform

HYPR•New York, NY

8d•$120,000 - $150,000•Hybrid

About The Position

HYPR, The Identity Assurance Company, is seeking a solution-driven, customer-outcome- focused Senior Project Manager to join our growing team. You'll be a critical part of our Solution Architecture team and responsible for managing SaaS Deployment projects. This role requires a versatile professional to drive successful deployments and set customers up for fast adoption. We need a results driven project manager who thrives in complex operational landscapes. At HYPR, you will collaborate with diverse stakeholders to deliver high-impact outcomes and open the door to meaningful professional growth.

Requirements

5+ years of experience managing technical, software-based projects for external enterprise customers across cloud, on-prem, and hybrid architectures.
Practical understanding of software delivery frameworks, including Agile/Scrum, SDLC, and PMI/PMP frameworks.
Hands-on experience with modern project management tools (e.g., Jira, Asana, Monday.com, Smartsheet) with demonstrated success maintaining clean, up-to-date project documentation.
Experience establishing project visibility using internal/external dashboards, status reports, and key performance metrics.
Strong customer-facing skills with the ability to lead customer teams, manage risk, and resolve deployment blockers.
Outstanding verbal and written communication skills across cross-functional engineering, executive, and customer stakeholder groups.

Responsibilities

Drive End-to-End Deployments: Create, own and execute project plans for deployments to ensure smooth handoffs and drive fast customer adoption.
Lead Stakeholder Alignment: Gain consensus, set clear expectations, allocate resources, and establish project boundaries across diverse teams and client groups.
Manage Customer Relationships: Serve as the primary point of contact during implementations, guiding client teams through deployment, addressing risks, and ensuring a high-value customer experience.
Drive Predictable Delivery: Keep enterprise-grade projects moving smoothly across all phases, balancing scope, timeline, and resources to hit target milestones.
Lead Tailored Technical Delivery: Partner with Solution Architects and engineering to define, scope, and deliver custom development and technical enhancements.