Senior Project Coordinator

Fingerpaint Medical

About The Position

Fingerpaint Medical, a part of Fingerpaint Group, is a health and wellness agency that helps pharmaceutical and biotech companies communicate complex scientific data effectively. They aim to enable healthcare providers to make informed decisions that advance patient care through targeted educational programs and strategic communications. The Senior Project Coordinator will ensure client expectations are met regarding project quality and on-time delivery, acting as a liaison between clients and internal agency departments. This role involves mastering agency workflow and managing a diverse portfolio of projects from start to finish, supporting senior staff to drive projects forward, ensuring they are delivered on time, on budget, and to the highest quality standards.

Requirements

Bachelor’s degree, preferably in health sciences, marketing, or communications.
1-2 years of work experience in a healthcare, marketing, or communications agency.
Excellent organizational skills, attention to detail, and follow-through.
Proficient in Microsoft Word and beginner-level Excel and PowerPoint.

Nice To Haves

Experience with publication management software is a plus.

Responsibilities

Gain understanding of who clients are and how we support them; interact with clients in an administrative capacity.
Demonstrate experience with business writing skills by documenting client contact reports, requests, and meeting outcomes concisely and accurately.
Support senior colleagues by facilitating daily administrative or project-related tasks, as experience permits.
Proactively manage project expectations with support from senior colleagues and provide regular updates to the team on project status, risks, and timelines.
Has basic knowledge of client organizations, products, disease states, client SOPs and processes, and medical education.
Responsible for understanding agency workflow and routing projects, ensuring review and adherence to project timeline and budget.
Open and maintain all project files and job folders.
Opens jobs within the project and time management system (Workamajig).
Proactively identify and escalate potential project risks and issues as they arise.
Support senior colleagues in managing project finances, including tracking budgets, monitoring for scope changes, and preparing weekly burn reports.
Run weekly financial burn reports and billing worksheets for team review.
Understand internal and client financial processes and SOPs and support the team with financial management with increased responsibility for and autonomy on tasks.
Manage the day-to-day coordination and execution of smaller, defined projects with minimal oversight.
Support with facilitating internal meetings and distilling notes into key points and actionable next steps for stakeholders.
Proactively communicate project status to internal stakeholders, keeping a clear record of all critical communications.
Carefully evaluate project workload and timelines, raising potential resourcing risks with management to collaboratively determine how to manage coverage needs.
Provide an increasing amount of support and participation on the project team, driving effective teamwork and using strong collaboration skills.
Ensure all project deliverables meet high-quality standards by conducting thorough content reviews prior to client submission.
Handle routing and submission of materials for review, demonstrating knowledge of Veeva and related Medical, Legal, and Regulatory (MLR) systems required for client projects.