Senior Program Supervisor, Demand Response

Ameren•Saint Louis, MO

3d•Onsite

About The Position

The Senior Program Supervisor, Demand Response is an internal consultant leading advancements of Ameren Missouri’s Demand Response implementation contractors and programs. Key responsibilities include: Oversees the most critical, complex or largest demand response programs, including supervision of external implementation contractors as required. Responsible for the full lifecycle of program development from regulatory filings through implementation, budget management, and goal attainment. Leads report outs on program performance and key insights with regulators, business leaders, and other external stakeholders. Create and implement continuous improvement with emphasis on improving the customer experience. Support the development of demand response strategy, including new regulatory and operational frameworks, identifying declining and emerging technologies, and delivery channel opportunities, and lead the incorporation of those insights and developments into portfolio plans. Lead the development of program and portfolio plans as well as contribute to Commission approval; which may include expert witness testimony. Acts as an informal leader and consultant within the group as well as provide mentoring for less experienced team members. Uses exceptional knowledge of Demand Side Management regulatory structures (Missouri Energy Efficiency Investment Act, demand response and energy efficiency regulatory rules, approved regulatory filings and associated tariffs, etc.) to develop and execute strategic insights.

Requirements

Bachelor’s Degree from an accredited college or university required.
A minimum of seven years of experience in managing demand response or energy efficiency programs is required.
Project Management Professional is required or achieved within 12 months.

Nice To Haves

Degree in Engineering, Business, Marketing, or similar background preferred.
Advanced degree preferred.
Demonstrated experience leading demand response programs from regulatory filing through full operational launch, including program design, vendor contracting, and cross-functional internal coordination with billing, metering, and customer service, and ultimately goal attainment strongly preferred .
Experience in MISO or ISO registration and settlement for Demand Response programs is strongly preferred.
Experience in leading contract development and execution.
Experience leading external stakeholder interactions on complex topics.
Strong decision-making, problem solving, analytical, and computational skills.
Ability to work in a fast-paced environment with critical time deadlines.
Strong interpersonal and communication skills (public speaking and written).
Strong relationship building skills.
Strong working knowledge of PowerPoint, Excel, and Word.

Responsibilities

Oversees the most critical, complex or largest demand response programs, including supervision of external implementation contractors as required.
Responsible for the full lifecycle of program development from regulatory filings through implementation, budget management, and goal attainment.
Leads report outs on program performance and key insights with regulators, business leaders, and other external stakeholders.
Create and implement continuous improvement with emphasis on improving the customer experience.
Support the development of demand response strategy, including new regulatory and operational frameworks, identifying declining and emerging technologies, and delivery channel opportunities, and lead the incorporation of those insights and developments into portfolio plans.
Lead the development of program and portfolio plans as well as contribute to Commission approval; which may include expert witness testimony.
Acts as an informal leader and consultant within the group as well as provide mentoring for less experienced team members.
Uses exceptional knowledge of Demand Side Management regulatory structures (Missouri Energy Efficiency Investment Act, demand response and energy efficiency regulatory rules, approved regulatory filings and associated tariffs, etc.) to develop and execute strategic insights.