Market Operations Engineer - Demand Response (Hybrid)

Electric Reliability Council of Texas • Taylor, TX

4d • Hybrid

About The Position

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Work with interested Loads (potential Market Participants) through the registration / qualification / testing to become a Load Resource/Market Participant capable of providing ancillary services at ERCOT. In this position, you will be utilizing SQL to run queries and Excel to analyze operational data pertaining to loads. You will be working directly with potential Market Participants communicating operational requirements as well as resolving performance issues. This role also requires forward-thinking awareness of evolving market and grid trends to anticipate how they may impact Demand Response participation.

Requirements

• Bachelor's Degree: Electrical Engineering (Required)
• No minimum job related experience in excess of degree requirements (Level 1)
• Minimum 1 year job related work experience in excess of degree requirements (Level 2)
• Minimum 3 years job related work experience in excess of degree requirements (Level 3)
• Minimum 5 years job related work experience in excess of degree requirements (Senior)
• Proficient technical skills with common business applications such as SQL, Python, EXCEL, and PowerPoint.
• Remote work is required to be performed from your Texas residence.

Nice To Haves

• Knowledge and experience in the field of Demand Response.
• Knowledge and experience working with electrical distribution systems (25 KV and under) and/or Distributed Energy Resources (DER’s).
• Experience facilitating revisions to Protocol and Other Binding Document language through internal processes, including project requirements, implementation, and testing.
• Performing Protocol, Other Binding Document, and general reporting audit functions.
• Comfortable utilizing artificial intelligence tools to support analysis, reporting, or research tasks.

Responsibilities

• Monitors system conditions and market performance of the wholesale electricity market.
• Works closely with both internal and external stakeholders concerning issues related to the wholesale market construct within the ERCOT Protocols.
• Helps ensure consistency and stability of the market.
• Acquires the skills and knowledge to provide engineering and analytical support for the wholesale market and grid operations.
• Prepares and validates models of the electric power systems.
• Applies principles of electricity market theory to understand market behavior and outcomes.
• Investigates methods for data analysis to develop improved analytical tools.
• Generates and maintains market reports per requests and protocols.
• Assists the management team and senior experts in providing technical assistance to PUCT, industry and stakeholder groups.
• Recommends, reviews and tests proposed changes to the ERCOT wholesale market systems and design.
• Under supervision, helps to ensure all wholesale market activities have been successfully completed per protocols and works closely with Market Participants to resolve issues concerning wholesale market and grid operations.
• Attends stakeholder, industry, and PUCT meetings under the direction of the ERCOT management team.
• Generates and maintains market reports per requests and protocols.
• Proposes and creates new solutions for data acquisition and reporting.
• Assists the management team and senior experts in providing technical assistance to PUCT, industry and Stakeholder groups.
• Attends stakeholder, industry, and PUCT meetings and provides input when requested.
• Uses judgment and provides remedies for Market Participants disputes within the ERCOT market.
• Addresses Market Participant questions pertaining to the daily market and grid operations activities.
• Works independently and escalates issues to the Supervisor and/or Manager in a timely manner when necessary.
• Develops strong working relationships with other internal departments.

Benefits

• ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level