Senior Program Manager - Community Health

Presbyterian Healthcare Services

1d • $70,450 - $119,974 • Onsite

About The Position

The Senior Program Manager is responsible for managing the design, development, implementation, and evaluation of community health initiatives intended to improve population health outcomes for patients, members, and communities. The position coordinates Presbyterian community health initiatives and leads efforts to implement and sustain programs, advance an organization-wide community health approach, and build organizational capacity for innovation, best practices, and knowledge transfer.

The role engages internal and external stakeholders, including executives, providers, government entities, and community organizations. It develops strategies to align practitioners with community and clinical linkage models and to support provider and community adoption of programs. The position also identifies relevant community health initiatives, supports outreach and engagement, and represents Presbyterian on relevant community councils or boards.

The Senior Program Manager oversees complex community health programs and works to achieve their financial and operational results. Responsibilities include identifying grant funding, developing proposals, tracking and reporting grant deliverables, and presenting deliverables to senior leaders. The role also supports program data management, including data collection, datasets, databases, security, privacy, retention, and reporting; provides user and technical support for program data tools; and gathers and analyzes metrics to document and report initiative results. The position may support front-line workers and, in some cases, provide direct patient support.

The position is based at the Reverend Hugh Cooper Administrative Center in Albuquerque, New Mexico, and works day shifts. It is a full-time, exempt position.

Requirements

• Bachelor’s degree in public health, community health, public administration, education, or a related field.
• Seven or more years of relevant industry-specific experience demonstrating strong leadership skills and the ability to facilitate cross-functional teams.
• Experience facilitating diverse community-based groups to foster partnerships.
• Strong research competencies and written and oral communication skills.
• Computer knowledge, including Windows, word-processing, and database systems.
• Detailed knowledge of population health and public health research and interventions, including data interpretation.
• Data management and insight reporting experience; experience with electronic health records is preferred.

Nice To Haves

• Master’s degree; not required when supported by relevant experience.
• Experience with electronic health records.

Responsibilities

• Coordinate Presbyterian community health initiatives.
• Lead and coordinate successful implementation and sustaining efforts for relevant community health initiatives.
• Promote and support adoption and implementation of an overall community health approach across PHS, dynamically selecting, prioritizing, or redirecting initiatives and approaches as needed.
• Develop organizational capacity for innovation, best practices, and knowledge transfer.
• Engage and influence internal and external stakeholders, including PHS executives, service lines, PCMH, PMG providers, network providers, government entities, and community organizations.
• Develop and deploy strategies to align practitioners with community and clinical linkage models designed to improve population health.
• Develop and deploy strategies to engage providers and community members in adopting programs.
• Prepare relevant program reports.
• Participate on relevant community councils and/or boards representing Presbyterian.
• Ensure financial and operational results are achieved for relevant community health initiatives.
• Identify grant funding related to community health programs; develop grant proposals; and support tracking and reporting on grant deliverables.
• Present grant deliverables to Presbyterian senior leaders.
• Manage complex community health programs from planning and design through implementation and evaluation.
• Identify community health initiatives that support collective-impact goals identified through community health needs assessments and plans.
• Use integrated decision-making to optimize outcomes.
• Support coordination of outreach strategies and stakeholder engagement for community health needs assessments and initiatives.
• Coordinate and deploy communications to internal and external stakeholders about community health initiatives.
• Establish, organize, and maintain program-related data management plans, including data collection, datasets, databases, EHRs, security, privacy, retention, and reporting.
• Provide user and technical support for program data standards and tools, including Epic, Salesforce, and closed-loop referral software.
• Gather data, analyze metrics, and coordinate documentation, measurement, and internal and external reporting of initiatives.
• Provide research, analytical, and information support and recommendations for decision-making when requested.
• Support front-line workers and, in some cases, provide direct patient support.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Group term life insurance
• Optional voluntary benefits
• Employee wellness rewards program, with opportunities to earn gift cards through wellness activities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior