Senior Program Manager, SRS
About The Position
The Senior Program Manager for Azenta’s Sample Repository Services (SRS) provides strategic leadership for technology-enabled initiatives that modernize repository processes, improve operational efficiency and accuracy, increase scalability, and enhance the customer experience. The role connects Repository Operations, Informatics, Quality, Engineering, Commercial, and other business functions, translating operational and customer needs into executable programs. It combines program management with customer-focused thinking and knowledge of repository operations, automation, Lean methodologies, process improvement, and change management to deliver sustainable solutions that support SRS growth and evolution. The position is onsite in Plainfield, Indiana, four days per week. The stated U.S. base compensation range is $130,000 to $162,000. Final compensation may vary based on experience, education, qualifications, performance, geographic location, and other business or organizational needs.
Requirements
- Bachelor’s degree in Business, Engineering, Operations, Life Sciences, Computer Science, or a related field, or equivalent relevant experience.
- At least 7 years of progressive experience in program management, product management, project management, operations, automation, technology implementation, or a related discipline.
- Demonstrated experience leading complex, cross-functional programs from planning through implementation.
- Strong understanding of program and project management methodologies, including risk management, change control, resource planning, and stakeholder management.
- Ability to translate business and operational requirements into technology or automation solutions.
- Strong analytical and problem-solving skills, including the ability to identify root causes and develop sustainable solutions.
- Demonstrated experience applying Lean methodologies and tools to deliver measurable, sustainable operational improvements.
- Excellent written, verbal, and executive-level communication skills.
- Ability to lead through influence and manage stakeholders effectively in a global, matrixed organization.
Nice To Haves
- Experience with automation, laboratory operations, repository or biobank operations, life sciences, or other highly controlled operational environments.
- Experience with software, laboratory informatics, LIMS, inventory management systems, or related platforms.
- Experience in regulated life sciences, pharmaceutical, clinical, or laboratory environments.
- PMP, PgMP, Lean/Six Sigma, Agile, or comparable certification.
Responsibilities
- Lead programs from concept through implementation, aligning them with business objectives, operational requirements, timelines, budgets, quality standards, and customer expectations.
- Develop and maintain program plans covering milestones, resources, dependencies, risks, budgets, and implementation requirements.
- Identify process-improvement opportunities with Repository Operations and business leaders, including ways to reduce operational complexity, improve accuracy, and increase scalability.
- Apply Lean tools and principles to eliminate waste, streamline workflows, and improve safety, quality, delivery, cost, and productivity.
- Translate business and operational needs into functional and system requirements with operations, Informatics, Engineering, Quality, and other stakeholders.
- Coordinate cross-functional teams to evaluate, prioritize, test, validate, and implement technologies and process enhancements.
- Establish program governance, including schedules, milestones, risk management, issue resolution, change control, and executive status reporting.
- Identify risks, dependencies, and barriers; develop mitigation plans and escalate issues when needed.
- Ensure automation and technology changes are appropriately tested and validated before implementation.
- Partner with Quality and operational stakeholders to ensure processes and technologies align with applicable quality systems, SOPs, work instructions, and regulatory requirements.
- Develop implementation and change-management strategies that support adoption across repository teams.
- Facilitate Lean workshops and Kaizen events; use performance data to establish baselines, prioritize improvements, measure results, and sustain gains through standard work and leader accountability.
- Work with business leaders and stakeholders to define functional requirements, features, priorities, and timelines for technology-enabled solutions.
- Build relationships with internal and external stakeholders and communicate program progress, risks, decisions, and outcomes.
- Support strategic roadmaps that enable SRS growth, operational excellence, and scalability.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
