Senior Program Manager (Learning & Talent Development)

Navy Federal Credit Union•Vienna, VA

16h•$96,900 - $141,600•Onsite

About The Position

Responsible for leading cross-functional programs that support business transformation, operational efficiency, and strategic initiatives. Works independently to manage program execution, stakeholder alignment, and risk mitigation. Applies advanced knowledge of program management methodologies to deliver measurable outcomes and ensure alignment with organizational goals. Serves as a mentor to junior program staff and contributes to the continuous improvement of program delivery practices.

Requirements

5+ years of relevant program management experience, managing programs in a cross-functional environment
2+ years of experience leading multi-phase, cross-functional programs
Advanced knowledge and understanding of program management methodologies (e.g., Agile, SAFe, Waterfall), with the ability to lead multi-team initiatives and adapt delivery models to business needs
Significant experience in managing cross-functional programs that support business transformation, operational efficiency, or strategic initiatives
Proven ability to align program execution with organizational goals, manage stakeholder expectations, and drive measurable outcomes
Advanced skills in program budgeting, resource planning, and risk mitigation across multiple workstreams
Experience with managing program governance processes, stakeholder communications, and issue resolution
Expert knowledge of change management and stakeholder engagement strategies to support adoption and sustainment
Advanced skill in using program analytics and reporting tools (e.g., Power BI, Tableau, Smartsheet) to monitor performance and inform leadership
Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience

Nice To Haves

Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience
Professional Certifications (e.g., PMP, PgMP, or Lean/Agile certification)
Experience with business process transformation or organizational change management is desirable.
Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.

Responsibilities

Lead cross-functional programs that support strategic initiatives, operational improvements, and business transformation
Develop and maintain integrated program plans, schedules, and resource allocations aligned with defined business goals
Collaborate with business stakeholders to ensure program alignment with organizational priorities and success metrics
Apply program governance practices, tools, and reporting standards to monitor progress and ensure accountability
Identify and address program risks, issues, and interdependencies across teams and functions
Coordinate with internal and external partners to ensure cohesive and timely program execution
Deliver program updates and performance insights to senior stakeholders and governance forums
Contribute to business case development and investment planning through data analysis and scenario modeling
Ensure compliance with internal controls, policies, and governance standards
Promote continuous improvement and change readiness within program teams
Mentor program managers and team leads to build delivery capability and leadership skills
Support the refinement of program delivery methodologies and enterprise best practices
Collaborate with enabling functions (e.g., finance, HR, operations) to support program execution and business readiness
Represent the program management function in cross-functional planning and capability-building initiatives
May perform other duties as assigned