Senior Program Manager - Young Family Pods

Mem Global•Chicago, IL

4d•Hybrid

About The Position

Mem Global is seeking a Senior Program Manager - Young Family Pods to manage and lead an exciting expansion pilot program serving young Jewish families with children under 5 in greater Chicago. This role is part of the Resident Support team and is responsible for recruiting and supporting residents in Young Family Pods. The position requires expertise in young family programming and parent-focused content, with a focus on achieving program goals by recruiting new community builders, tracking KPI metrics, connecting residents to resources, and developing a strong knowledge base about young families. Mem Global has successfully piloted Young Family Pods in Boston and San Diego, where a young family couple receives a rent subsidy and program budget to build community and vibrant Jewish life. The Chicago pilot aims to open six locations in the first year, and the Senior Program Manager will oversee this expansion, as well as the existing Pods in Boston and San Diego.

Requirements

At least six years full-time professional experience.
At least two years deeply involved in the Jewish early childhood or family engagement space, either personally or professionally.
Bachelor’s degree (or four additional years of work experience if no bachelor's degree).
Eligibility to work in the United States without employer sponsorship.
Understanding and belief in the mission.
Creativity, innovation, and hard work.
Passion for community.
Value in being part of a strong team.
Knowledgeable about the Chicago community of Jewish parents with children ages 5 and younger.
Skilled relationship builder and conversationalist.
Excited about and experienced in serving as a mentor and manager.
Care about kids and families and passionate about engaging them in joyous, meaningful Jewish experiences.
Innovative with a demonstrated ability to “think out of the box”.
Creative and efficient problem-solver.
Great mentor and facilitator.
Strong networker.
Strong written, analytical, and organizational skills.
Organized and a problem solver.
Strong project management skills.
Ability to marshal people and resources to make things happen, and create and implement work plans.
Variety of skills and love a fast-paced opportunity.
Previous knowledge of using Salesforce and Monday.com (preferred, but willing to teach).

Nice To Haves

Familiarity with Mem Global as staff, resident, host and/or community member.

Responsibilities

Recruiting and supporting residents in Young Family Pods.
Recruiting new community builders.
Tracking KPI metrics for Pods.
Connecting residents to resources and additional Mem Global opportunities.
Developing a strong knowledge base about young families.
Networking, recruiting, and supporting the Chicago expansion pilot.
Overseeing the two existing Young Family Pods in Boston and San Diego.
Building relationships with young parents, partner organizations, and funder representatives.
Serving as a mentor and manager to a diverse pool of Young Family Pod residents.
Guiding Young Family Pod residents to create meaningful programs and strong communities through brainstorming, training, setting goals, celebrating success, problem-solving, and creating and maintaining meaningful relationships with community members and local partners.
Developing individual relationships with Moishe Pod residents through remote interactions, site visits, and facilitating skills development.
Recruiting residents for new and existing Moishe Pods through social networks and by building connections in the region.
Managing financial data and administrative tasks.
Evaluating and creating plans to mitigate risk.
Working on several projects simultaneously.
Leading and facilitating special projects based on departmental need, expertise, and interests.
Facilitating sessions at conferences or retreats.
Growing understanding of young adults.
Improving departmental processes.