Senior Program Manager - Young Family Pods

Mem Global•Chicago, IL

5d•Hybrid

About The Position

Mem Global is seeking a Senior Program Manager - Young Family Pods to manage and lead an expansion pilot program targeting young Jewish families with children under 5 in greater Chicago. This role is part of the Resident Support team and is responsible for recruiting and supporting residents in Young Family Pods. The ideal candidate will possess strong expertise in young family programming and parent-focused content, working to achieve program goals by recruiting new community builders, tracking Key Performance Indicator (KPI) metrics, connecting residents to resources and other Mem Global opportunities, and developing a deep understanding of young families. The position reports to the Senior Director, North American Houses and Pods Programs. Mem Global has observed success in its existing Young Family Pod locations in Boston and San Diego, where young family couples receive rent subsidies and program budgets to foster community and vibrant Jewish life. These pods host at least three programs monthly, ranging from holiday celebrations to picnics. Chicago is slated to pilot multiple Young Family Pods, with a goal of establishing six in the first year. The Senior Program Manager will be instrumental in networking, recruiting, and supporting this Chicago expansion, while also overseeing the existing pods in Boston and San Diego.

Requirements

Understanding and belief in the mission of Mem Global.
Creativity, innovation, and hard work.
Passion for community and being part of a strong team.
Knowledgeable about the Chicago community of Jewish parents with children ages 5 and younger.
Skilled relationship builder and conversationalist, excelling at building relationships with young parents, partner organizations, and funder representatives.
Excited about and experienced in serving as a mentor and manager to a diverse pool of Young Family Pod residents.
Caring about kids and families and passionate about engaging them in joyous, meaningful Jewish experiences.
Innovative with a demonstrated ability to think out of the box.
Creative and efficient problem-solver.
Strong mentor and facilitator.
Strong networker.
Strong written, analytical, and organizational skills.
Organized and a problem solver.
Strong project management skills; ability to marshal people and resources to make things happen, and to create and implement work plans.
At least six years full-time professional experience.
At least two years deeply involved in the Jewish early childhood or family engagement space, either personally or professionally.
A bachelor’s degree (or four additional years of work experience if no bachelor's degree).
Ability to be flexible with work hours, working shortened daytime office hours with nights and weekends as needed.
Eligibility to work in the United States without employer sponsorship.
Familiarity with Mem Global as staff, resident, host and/or community member (preferred).

Nice To Haves

Previous knowledge of using Salesforce and Monday.com (not required, we are happy to teach you!).
Familiarity with Mem Global as staff, resident, host and/or community member.

Responsibilities

Manage and lead an expansion pilot program to serve young Jewish families in greater Chicago.
Recruit and support residents in Young Family Pods.
Recruit new community builders.
Track KPI metrics for Pods.
Connect residents to resources and additional Mem Global opportunities.
Develop a strong knowledge base about young families.
Network, recruit, and support the Chicago expansion pilot.
Oversee the two existing Young Family Pods in Boston and San Diego.
Serve as a mentor and manager to a diverse pool of Young Family Pod residents.
Guide Young Family Pod residents to create meaningful programs and strong communities through brainstorming, training, setting goals, celebrating success, problem-solving, and creating and maintaining meaningful relationships with community members and local partners.
Develop individual relationships with Moishe Pod residents through remote interactions, site visits, and facilitating skills development.
Recruit residents for new and existing Moishe Pods through social networks and by building connections in the region.
Manage financial data and administrative tasks.
Evaluate and create plans to mitigate risk.
Work on several projects simultaneously.
Lead and facilitate special projects based on departmental need, expertise, and interests, such as facilitating sessions at conferences or retreats, growing understanding of young adults, and improving departmental processes.