Program Manager - Family Engagement

Catholic Charities Serving Central Washington•Yakima, WA

9d•$85,000 - $95,000•Onsite

About The Position

The Program Manager oversees coordination and implementation of family engagement and advocacy initiatives across Catholic Charities’ early learning services. This position ensures contract deliverables are met, supports core program design, and oversees the data reporting process for assigned programs. The Program Manager also supports statewide initiatives by participating in collaborative partnerships with Child Care Aware and other organizations to increase access to early learning programming, strengthen family voice and advance policies that support families and early learning professionals throughout Central Washington.

Requirements

Bachelor’s degree in Early Childhood Education, Business Administration, Human Services or related field, required.
Five years of progressive experience in Early Childhood Education or related field.
Ability to build positive working relationships with stakeholders and external partner organizations.
Knowledge of QRIS, childcare licensing regulations, and early learning systems.
Excellent verbal, written, and interpersonal communication skills.
Proficiency in Microsoft Office, database systems, and project management systems.
Valid Washington State driver’s license and minimum required liability insurance for WA State.
Must be deemed insurable as determined by Catholic Charities’ liability insurance provider.
Compliance with TB testing, Department of Children, Youth and Families background checks, fingerprinting, and vaccination requirements.
Employment is conditional upon: Being cleared by criminal background check and fingerprinting when required.

Nice To Haves

Master’s Degree preferred.
Experience in data collection and evaluation processes preferred.
Experience supervising and mentoring professional staff preferred.
Bilingual English/Spanish preferred.

Responsibilities

Oversight of Early Learning & Family Support Programs: Ensure effective implementation of initiatives, ensuring quality service delivery and monitoring program deliverables.
Work with program staff to develop and oversee work plans to achieve all goals and contract deliverables within contract timelines.
Create inventory tracking systems for federal reporting.
Build, implement, and maintain communications systems to support data for reporting across the division.
Establish communication and policy protocols with local partners to oversee and plan birth-to-five early learning services.
Maintain and evaluate data collection methods, and track and report required data in the region to ensure meeting performance metrics and contract needs.
Staff Leadership & Supervision: Provide leadership, mentoring, training, and direct supervision to assigned staff.
Review documentation, work products, timesheets, and mileage for assigned staff, providing additional training and support to meet quality requirements.
Ensure adequate workforce capacity to meet contract and service requirements.
Conduct monthly supervision meetings and annual performance evaluations.
Participate in Early Learning Services leadership team meetings and represent a strong, united leadership role within the early learning division.
Partnerships, Systems Coordination and Advocacy: Function as Family Access Manager to support coordinated recruitment & enrollment (CRE) efforts in collaboration with Childcare Aware of Washington (CCA).
Assist with developing a framework to increase access to early learning programming and to support families in identifying and connecting with appropriate services to meet their needs.
Lead professional learning community meetings as required.
Collaborate and support integration of internal Catholic Charities systems.
Provide leadership in the continued development of key Early Learning partnerships through representation and fostering of collaborative relationships with local, regional, and state early learning partners, stakeholders, agencies, councils and relevant coalitions as requested.
Promote Family Engagement through in person meetings, attendance at local early learning meetings and events at local, regional, and state levels for the early learning professional community in a positive and professional manner.
Travel across Central Washington to support Coordinated, Recruitment and Enrollment and Advocacy activities.
Perform other duties as assigned.

Benefits

13 paid holidays
12 days of vacation
12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment